Phonecheck Release Notes — Desktop

Release Date: March 27, 2026
Release Type: Hotfix – Workflow Optimization, Data Accuracy & Stability Improvements

This hotfix focuses on improving device data validation, workflow efficiency, restore reliability, and overall processing accuracy, while addressing key issues impacting device detection, erasure workflows, and diagnostics.

Release Highlights

• IMEI & Serial Validation in Workflow
  Added validation for IMEI and Serial numbers during device connection, helping prevent invalid device processing and improving data accuracy.

• OEM & Device Data Accuracy Improvements
  Enhanced OEM part detection and added device storage (GB) capture, improving grading consistency and reporting accuracy.

• Advanced Multi-Stage Processing
  Improved workflow logic to allow multi-stage transactions to continue without resetting previous test results, increasing operational efficiency.

• LPN Workflow Optimization
  Introduced instant LPN prompt on device connection, streamlining intake and processing workflows.

Enhancements & Improvements

Workflow & Device Processing

• Improved multi-stage processing, allowing continuation across stages without losing prior results.

• Enhanced transaction continuity, supporting smoother multi-step workflows.

• Improved handling of unsupported OS scenarios with clearer system responses.

Device Data & Validation

• Added automatic capture of device storage capacity (GB).

• Improved Data Validation, including IMEI and Serial verification during connection.

• Enhanced overall data accuracy and consistency across workflows.

Security & Compliance

• Improved handling of IMEI-based validation and restrictions for devices with lock or MDM conditions.

• Enhanced consistency in device compliance checks across different workflows.

LPN & Operational Efficiency

• Optimized LPN input workflow with immediate prompt upon device connection.

• Improved LPN behavior during erasure workflows, ensuring consistent processing.

Bug Fixes

Device Restore & Processing

• Fixed:

  • MacBook restore failures caused by firmware-related issues.

  • Restore instability during repeated restore attempts.

  • Device detection issues during restore workflows on macOS.

Workflow, MDM & IMEI Consistency

• Resolved:

  • Inconsistent MDM detection across workflows.

  • IMEI-related inconsistencies during device setup and processing.

  • Workflow triggers not activating correctly during device connection.

Erasure, AT Mode & Data Integrity

• Fixed:

  • Missing device records during erasure workflows.

  • Device visibility issues in specific processing modes.

  • Missing storage (GB) display for certain devices.

  • Cases where workflows were not triggered correctly during erasure.

Diagnostics & Testing

• Resolved:

  • Issues causing device instability during QuickCheck workflows.

  • Light sensor test requiring manual input instead of automatic detection.

Connectivity & Hardware Communication

• Fixed compatibility issues affecting device communication through USB hubs, improving overall processing stability.

UI & Data Accuracy

• Corrected:

  • Incorrect device information displayed in certain data fields.

  • Improper handling of unsupported OS version messages.

  • Cases where devices without data were incorrectly flagged as having data.

LPN Workflow

• Fixed issues where LPN processing did not function correctly during erasure workflows, particularly on macOS systems.

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Release Date: March 17, 2026
Release Type: Stability, Device Processing & Compliance Update

This release focuses on device processing reliability, enhanced compliance checks, improved hardware detection, and expanded printing support, along with critical fixes across restore workflows, data accuracy, and system stability.

Release Highlights

• Australian Blacklist Check Integration
  Added support for Australian blacklist verification directly within Desktop, improving global compliance and carrier validation workflows.

• MacBook Restore & Firmware Lock Handling
  Introduced the ability to restore MacBook devices directly through Desktop, including improved handling of firmware (EFI) locks on Intel-based devices.

• OEM & Hardware Detection Improvements
  Enhanced OEM parts verification logic (v5) with expanded hardware checks for improved authenticity validation.

• Enhanced Printing Support for Mac
  Added support for Peninsula drivers for Zebra printers, improving printing compatibility and reliability on macOS systems.

Enhancements & New Features

Core Workflow & Device Processing

• Improved MacBook restore workflows, including firmware lock handling.

• Enhanced jailbreak erase handling logic for better processing consistency.

• Improved error handling for unsupported OS versions, providing clearer operator feedback.

Device Data & Hardware Intelligence

• Expanded OEM parts detection coverage for more accurate hardware validation.

• Added new device data fields to improve reporting and downstream integrations.

• Improved overall device data consistency and processing accuracy.

Security & Compliance

• Introduced Australian blacklist checking within Desktop workflows.

• Improved visibility and handling of device lock and compliance statuses.

Labeling & Printing

• Added new label size (62mm x 85mm).

• Improved text wrapping for Notes fields in custom labels.

• Enhanced label defect display handling.

• Introduced support for Peninsula printing drivers on Mac (Zebra printers).

Cloud, API & Integrations

• Added new API capabilities, including:

  • Carrier lookup endpoint

  • Test key retrieval and test status endpoints

• Improved Cloud Device Lookup access within Previous Transactions.

• Enhanced handling of user-based customization retrieval.

• Improved iOS app version visibility in Cloud.

Device Communication & Diagnostics

• Enhanced Face ID diagnostics, enabling failure detection via syslog and syncing results to the mobile app.

Bug Fixes

Device Restore & Processing

• Fixed:

  • Restore operations failing on iPhone 15 devices.

  • Restore failures on Windows systems.

  • MacBook restore issues related to firmware extraction.

  • Incorrect labeling of restore actions as erase operations.

  • Delayed execution of test result triggers.

Device Identification & Data Accuracy

• Resolved:

  • Incorrect IMEI mapping (e.g., IMEI2 displayed as IMEI1).

  • Missing or malformed IMEI/ESN values.

  • Devices not triggering “No IMEI” defect workflows.

  • Incorrect Device Integrity Test color indicators.

Battery Health Accuracy

• Fixed inconsistencies in:

  • iPad battery health reporting.

  • Android devices not supporting battery health properly syncing status.

  • Device-specific BH discrepancies (e.g., BLU devices).

Security, Lock & MDM Status

• Fixed:

  • Samsung device enhancements regarding rooted status.

  • MDM status inconsistencies between Device Box and View Transaction.

Labeling & Printing

• Resolved:

  • Barcode scanning failures when SKU length exceeded limits.

  • Incorrect functionality icons for untested devices.

  • Label text scaling issues in branded layouts.

Cloud Sync & Data Consistency

• Fixed:

  • Apple Watch cloud lookup inconsistencies.

  • Device grades reverting after system reboot.

  • QuickCheck results appearing in both pass and fail states simultaneously.

Connectivity & Hardware Communication

• Fixed:

  • Cambrionix hub detection issues after updates.

Device Testing & Diagnostics

• Resolved:

  • AT Mode preparation failures on Samsung devices.

  • Inconsistent Face ID responses in QuickCheck workflows.

  • QuickCheck test failures on iPads (Windows).

UI & Application Behavior

• Fixed:

  • Device Box not clearing data without restart.

  • Firmware tab filters and search not working.

  • Incorrect error messaging in Shopfloor workflows.

  • Source API handling inconsistencies in connection workflows.

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Release Date: January 29, 2026

This release delivers major improvements across device automation, data accuracy, labeling & printing, SmartLink workflows, and cloud synchronization, while introducing several new workflow enhancements, expanded diagnostics, and performance improvements.

Enhancements & New Features

Core Workflow, Automation & Desktop 3.0

• Introduced Google Mode (Beta), enabling Android 16+ devices to be prepared in under 5 seconds for high-throughput environments.

• Improved Apple restore workflow visibility using new tile color indicators during restore.

• Added the ability to restore devices to any currently signed iOS firmware.

• Enhanced app launch behavior for improved stability.

• Added support to erase devices directly from the Home Screen when applicable.

• Added system alerts when Desktop has not been restarted in 24 hours to improve long-term stability.

• Improved handling when VPP tokens cannot be retrieved, providing clearer error feedback.

• Improved overall logging behavior for faster troubleshooting.

• Removed Samsung carrier branding splash screen for cleaner device workflows.

• Improved Source API payload handling for better reliability.

Labeling, Printing & Localization

• Added multiple new label sizes and templates, including:

  • 100mm x 50mm (Brother)

  • 29mm x 42mm

  • 2.5” x 4”

  • 3.5” x 1.4”

• Improved Label Maker canvas handling and layout consistency.

• Added hardcoded label support for Zebra printers.

• Expanded localization support with Romanian language labels.

• Improved barcode clarity, alignment, and scan reliability.

Battery, Grading & Device Data Integrity

• Enhanced device visibility by displaying Battery Charge % and Cycle Count directly on the device box.

• Improved battery health accuracy and consistency across repeated connections.

• Added Pixel EID recording in the database.

• Introduced Device Integrity Check for iOS to cross-check critical hardware and system data.

Carrier, SIM & Cellular Status

• Added eSIM indicator for iOS devices.

• Enhanced Google Pixel carrier lock detection.

• Improved cellular issue detection and display directly on the device box.

• Added unlocked bootloader detection for Android devices.

• Introduced Samsung carrier un-branding (Beta) to remove splash carrier branding.

Accessories, AirPods & Apple Watch

• Added multi-device AirPods processing support.

• Improved AirPods diagnostics workflows.

• Added Apple Watch serial copy and IMEI blacklist checks.

SmartLink, API & Automation Controls

• Enhanced SmartLink MDM checks on the iOS Hello Screen.

• Added logic to block manual actions based on API responses.

• Improved 2-Way API workflow reliability and error handling.

Tests, Diagnostics & UI Enhancements

• Increased IMEI scan test font size for better readability.

• Added Purple as a supported color option.

• Enhanced fingerprint testing via ADB.

• Added ability to copy IMEIs of connected devices.

Google Mode & QuickCheck Enhancements

• Introduced Trade-In Mode customization, now branded as Google Mode.

• Renamed Precheck → QuickCheck for clarity.

• Enhanced battery health handling in Google Mode when needed.

Bug Fixes

Core Workflow & Automation

• Fixed issues where Auto Prepare failed on certain Samsung devices.

• Resolved restore loops where devices displayed “Erasing” again after completion.

• Fixed Pixel devices automatically re-entering preparation after erase.

• Corrected issues where SD card data was not erased during device erase.

• Resolved reconnection workflow bugs that retriggered preparation unexpectedly.

SmartLink, Setup & Install

• Fixed Setup & Install not triggering until LPN or Custom1 was scanned.

• Resolved regression where SmartLink devices prepared in Precheck Mode unintentionally.

Labeling, Printing & Barcodes

• Fixed:

  • Missing labels after restore in 2-Way API workflows.

  • Specific Barcodes being unscannable on Windows builds.

  • Missing cosmetics results on printed labels.

  • Issues printing custom 1x3½ labels.

  • Missing erase status on labels.

  • Incorrect Japanese ESN formatting on branded labels.

Battery, Grading & Data Accuracy

• Corrected:

  • Battery health random truncation of 100% values.

  • Inconsistent BH values across Android, iOS, and Motorola devices.

  • Missing battery cycles on Windows.

  • iPad battery data missing on labels after erase.

  • Incorrect BH values on Samsung A14.

• Fixed Android defect mapping grade retrieval regressions.

• Improved handling of invalid IMEI values (000000000000000).

• Corrected Wi-Fi-only devices incorrectly showing NO IMEI defects.

Carrier, SIM & MDM Accuracy

• Fixed:

  • Inconsistent carrier display between ADB and AT modes.

  • Physical SIM devices incorrectly shown as eSIM-only.

  • Carrier lock status being hidden after connection.

  • MDM values displaying as Blank / None / Preconfigured.

  • Incorrect SIM lock results on macOS builds.

Functional Tests & Diagnostics

• Fixed True Tone tests failing automatically on iOS.

• Improved Wi-Fi testing in Relay Mode with result synchronization to the mobile app.

• Corrected eSIM erase issues on macOS.

Logging, Cloud Sync & Data Visibility

• Resolved:

  • Mobile logs failing to upload or uploading as empty ZIP files.

  • Missing cloud device data.

  • Cloud lookup synchronization inconsistencies.

Connectivity & Device Communication

• Fixed:

  • Samsung Auto ADB menu access issues.

  • Network call-out failures during connectivity testing.

  • Peripherals (printers, hubs) being misidentified as devices.

  • Reconnection issues causing duplicate workflow execution.

Watches & Wearables

• Fixed:

  • Apple Watch profile install guide being stuck on device box.

  • Auto-erase customization issues.

  • Missing Apple Watch label elements.

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Desktop Version - 3.12.9a

Released: Dec 16, 2025
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Bug Fixes

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Apple Watch

• Battery Health - Improved handling of inconsistent battery health readings on Apple Watch models.

• IMEI Capture - Corrected Apple Watch models incorrectly displaying GPS-only when the device is GPS + Cellular.

• Model Title - Fixed an issue where the incorrect model title was shown when initiating the battery drain test.

• Storage - Resolved missing storage (GB) information for certain Apple Watch devices.

Android

• Android 16 - Fixed an issue where Android 16 devices were re-preparing after erase, causing erase certificate to be removed.

• Fujitsu F-42A - Fixed incorrect rooted status detection for Fujitsu F-42A devices.

• Android Unlock Codes - Resolved an issue where Android unlock codes failed due to code file download errors.

• AQUOS sense3 - Corrected incorrect memory values displayed for AQUOS sense3 basic devices.

iOS

• iPhone 15 Pro - Resolved a case where the Mute Button test appeared on iPhone 15 Pro models, despite the device not having a mute switch.

Workflow & Printing

• Auto Print for 2-Way API - Fixed Auto Print not triggering correctly when using workflows with 2-Way API enabled.

• Restore - Resolved an issue where devices stopped progressing through workflow steps after a restore.

• In-App Cosmetics - Fixed an issue where In-App Cosmetics intermittently failed to load on iOS and Android devices.

Desktop Version - 3.12.9
Released: November 27, 2025

Improved Workflow & Accuracy

• Data Erasure view added in Desktop 3.0 for clearer reporting.

• New test keys added for Knox and Rooted/jailbreak detection.

• OEM detection improvements for beta iOS 26.0 devices.

• iOS and Android connectivity improved to avoid unintended app/profile removal during reconnections.

• Added “Battery Damage” to the fail list on the device box.

• Configurable DHR link now copyable directly from the device box.

• Manual ESN blacklist checks now display a message popup in Desktop 3.0.

• Android AT mode detection improved on Windows.

• Common support files restored to the correct path.

• Relay now fully integrated and renamed in the Desktop UI.

• Wi-Fi and GPS tests no longer auto-pass when Relay Mode is enabled.

Label Improvements

• Label Maker now handles newly added element values.

• New Zebra 80×30 mm label template added.

• Japanese ESN symbols now larger and better spaced from the carrier name for clarity.

Device & Platform Enhancements

• Improved detection and handling for iOS and Android devices:

  • Better detection of Face ID, Ambient Light Sensor, and battery health.

  • Enhanced True Tone and LCD reporting on iPhones.

  • Android devices now properly report storage, sub-display tests, and app launch status.

  • iWatch and AirPods testing improved to prevent duplicate calls or battery drain issues.

• Added handling for devices stuck in “Sim Manager” or “Retrieving Battery Health.”

• Mac and Windows device detection improved for Brother and Zebra printers.

Shopfloor & Automation

• Improved handling of lower-grade selections and defects workflow.

• Enhanced synchronization between mobile app and Desktop for working status, erase status, and transaction view.

• Pending statuses and defect descriptions now correctly display in cloud reports.

• Fixed issues with FRP detection and restore workflows for Google-locked devices.

Labels & Printing

• Corrected label issues including:

  • Alignment, orientation, and readability of Zebra GK420, ZP505, ZP450, and Dymo labels.

  • Carrier fields no longer overlap on printed labels.

  • Custom labels and cosmetics now display accurately.

  • EID values, test descriptors, and BS 4x2 printing behavior improved.

• Resolved printing degradation after updates across multiple ZEBRA printer models.

iOS & Restore

• Fixed issues where devices would not restore properly or showed incorrect erased status.

• App installation issues on iPads resolved.

• TrueTone tests no longer fail incorrectly on all iOS devices.

• iCloud-locked devices now properly report battery health and test results.

Android Improvements

• Corrected Rooted status, SIM card detection, sub-display tests, and OEM reasons.

• Fixed Android devices skipping erase/print or triggering automation incorrectly.

• SH-02J and Flip 4 devices now erase and test correctly.

• FRP, Carrier Lock, and MDM reporting now accurate.

General Fixes & Usability

• Resolved application freezing, unresponsive UI, and port mapping issues.

• Touch ID tests and ambient light sensor tests now report correctly.

• Improved reliability of workflow continuation after restore, erase, and firmware extraction.

• Color discrepancies, battery percentages, and device box status now consistent.

• Regression bugs fixed: IMEI display, RAM values, defects workflow, and carrier lock status.

• Auto export to XML, firmware path changes, and other Desktop 3.0 beta issues corrected.

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Desktop Version - 3.12.8
Released: September 23, 2025
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Enhancements

Improved Workflow & Accuracy

• Introducing "Relay Mode" for iOS device processing when the Apple Server is down

• Display IMEI numbers on device boxes during IMEI scans.

• Automatic display of device color for select Sony models.

• Source API payload now prevents sending Scan Custom1/LPN before payload is ready.

• Test descriptions now properly appear in Notes for Pass scenarios.

• Added “Certificate” label template (3×1.5).

• Desktop 3.0 now supports configurable input for required LPN character count.

• Automatic daily cache refresh enabled for improved performance.

• “Kill Phonecheck Process” logic removed in Desktop 3.0 for better stability.

• RAM specifications added for all iPhone 17 models.

• OEM reason now displayed for NOT_GENUINE parts.

• Apple no-WiFi app testing implemented.

• SimLock support added for new iPhone models.

• Shopfloor configuration now validated only at login for improved stability.

Label Improvements

• Label Maker now handles newly added element values.

• Custom labels printing now matches design expectations.
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Bug Fixes

Device & Platform Improvements

• Improved detection and reporting for iOS and Android devices:

  • Correct battery health reporting (including iPhone 16 Pro).

  • Fixed Ambient Light Sensor and True Tone test reporting.

  • Prevent iWatch Battery Health popups from appearing multiple times.

  • Correct reporting of LCD serial numbers and genuine markings.

  • Fixed issues where Android erasure could not start due to required fields or timeout errors.

• Mac devices now detect iOS recovery mode devices in Tahoe OS.

• Improved handling of iCloud-locked and supervised devices.

• Fixed Rooted status display and removable MDM indications.

Shopfloor & Automation

• Corrected lower-grade selection lock issues in initial workflow.

• Fixed Home Button test triggering on iPads without a Home button.

• External LCD tests added for Android Fold & Flip models.

• Improved handling of ESN checks, auto-erase workflows, and Results API syncing.

Labels & Printing

• Fixed missing or incorrect information on labels, including grades, SKUs, cosmetics, and battery health.

• Multiple-label printing issues and label reprinting errors resolved.

• Desktop now displays correct erased status and FMI flags for iCloud lock.

iOS & Restore

• Fixed issues where devices would not restore, took too long, or showed incorrect erased status.

• App installation issues resolved for iPad 2 iOS 9.3.5 and multiple iOS devices.

• Custom labels now correctly include test results when “Test Results” field is used.

Windows & Mac Fixes

• Battery health now correctly reported on Windows and Mac (avoiding hardcoded labels).

• Corrected MDM status reporting and restored proper workflow handling.

• Fixed device detection, workflow stalls, and ESN/IMEI reporting on Windows.

General Fixes

• UI freezing and manual data entry issues resolved.

• Japanese ESN characters now display correctly.

• Touch ID tests no longer pass if the sensor is broken.

• AirPods mode connection issues resolved.

• Improved reliability of app installation, firmware extraction, and workflow continuation.

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Desktop Version - 3.12.7
Released: September 2, 2025

Enhancements

Improved Workflow & Accuracy

• App Test results are now required to ensure complete device reports.

• Clearer warnings when scanning IMEIs and other device identifiers.

• Better handling of license expiration to avoid unexpected interruptions.

• More reliable Advanced OEM detection (optional feature called Phonecheck Parts in Test Plan).

Label Improvements

• Support added for new label sizes.

• Option to remove the battery health “%” symbol.

• Labels now automatically contact the Label API when reprinting.

• Defects box is hidden when there are no defects.

• Improved printing behavior in Shopfloor environments (auto-print when no API is used).

Shopfloor Enhancements

• Option to automatically power off devices after processing.

• Better recording of pending statuses and erased devices.

General Usability

• Public/Shared Support Folder added for all users.

• Updated Cosmetics selection process.

• Automatic logging improved for easier troubleshooting.

• Manual app installation now cleans up old versions first.

Bugs

Device Detection & Data Accuracy

• Improved detection of SIM serials, IMEIs, EIDs, network lock status, and MDM.

• Fixed issues where Android or iOS devices would show incorrect lock, erase, or color information.

• Corrected cases where only partial results would sync to the cloud.

• Fixed issues where devices were not detected after updating (Port Map file moved to Shared/Public Folder).

Labels & Printing

• Fixed missing or incorrect information on labels such as:

  • Grades

  • Cosmetics

  • SKU

  • Device color

  • Lock/unlock icons

• Resolved label formatting issues for Zebra and Dymo printers.

• Restored proper printing behavior for Xiaomi and certain Android models.

• Eliminated multiple-label printing caused by API issues.

iOS & Restore

• Fixed issues where iOS devices:

  • Would not restore

  • Took too long to restore

  • Showed erased status incorrectly

  • Failed app installation on certain models

Android Improvements

• Corrected false Knox detection, SIM warnings on eSIM devices, and rooted-status issues.

• Fixed problems with Android erasure showing as passed even when interrupted.

• Resolved issues with FRP/Google lock and network lock detection.

• Device color, IMEI order, and fingerprint tests all corrected.

Shopfloor & Automation

• Fixed Test Plan names not recording correctly.

• Corrected MDM automation steps during erase/prepare workflows.

• Improved handling of auto-erase and Results API behavior.

General Fixes

• Fixed UI freezing, incorrect characters in Japanese ESN, and issues with manual data entry.

• Touch ID test will no longer pass if the sensor is broken.

• Improved reliability of app installation and firmware extraction steps.

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Desktop Version - 3.12.6

Release Date: August 6, 2025
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Enhancements

More Accurate Device Detection

• Added Advanced OEM Detection, including a new “Detected Parts” test.

• Validation results are now included in API payloads for better data consistency.

• Introduced a new “Setup” status to make device lifecycle tracking clearer.

• Manual triggering added for Source API and Results API calls.

Improved Workflow & Erasure Handling

• The system now skips generating erasure certificates for iCloud-locked devices to avoid confusion.

• New warning appears when scanning a duplicate LPN to prevent processing errors.

Bug Fixes

Device Data Accuracy

• Multiple fixes for incorrect OEM, IMEI, SIM Reader, or Knox detection on iOS and Android.

• Corrected issues where Android IMEIs were reversed on Samsung S25 and other models.

• Resolved missing IMEI readings on Xiaomi devices.

• Standardized “Unlock Status” values to ensure consistency in reports and API.

Cloud Sync & Reporting

• Fixed cases where only partial diagnostic results uploaded to the cloud.

• Corrected API results showing devices as “Not Erased” when they were fully erased.

• Prevented devices from being erased again if reconnected during the Erase-Setup workflow.

Label Printing Improvements

• Fixed label formatting issues including:

  • Landscape Test Result labels

  • 2-Way API and BS 4×2 label values

  • Cosmetic failures appearing incorrectly as passed

  • MDM status inconsistencies

  • Hardcoded values removed

• Ensured QR activation works properly for Samsung S-Series.

• “Unmapped port” pop-up now auto-dismisses to reduce interruptions.

Battery, Carrier & System Information Fixes

• Fixed Pixel/Samsung battery issue showing 100% with 0 cycles.

• Corrected Samsung carrier field incorrectly displaying Emergency Only/No Service.

• Fixed random devices incorrectly showing 8 GB storage.

Apple Watch & iOS Fixes

• Multiple improvements for Apple Watch including IMEI reading, GPS/Cellular reporting, invoice printing, and app launching.

• Fixed erasure report generation issues when the test showed “Erased: YES”.

Test Template & Internal Logic

• Fixed issues with ambient light sensor, SIM card warnings, 2-Way API values, and internal test template logic.

• Prevented manually failed tests from appearing as passed on labels.

• Fixed false-positive Knox detections.

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Phonecheck Desktop v3.12.5

Release Date: July 15, 2025

General Update

iWatch QR Code Setup Update:
The Wi-Fi installation process in iWatch mode now requires scanning a QR code using the Code Scanner from the iOS Control Center.

New Features & Enhancements

• DESK-9988 – Manual Entry: Added the ability to customize the Color dropdown options in Manual Entry.

• DESK-10800 – API Support: Added support for PrintExceptionLabel response when IMEI is not found via the API source.

• DESK-10976 – Label Printing: Introduced option to suppress label print prompt during workflows.

• DESK-11062 – LPN Scans: Added duplicate LPN detection to improve scan accuracy.

• DESK-11119 – iOS Result JSON: Now includes Light Sensor and True Tone test results.

• DESK-11169 – Auto Erase: Devices connected from Home screen will now be erased automatically if configured.

• DESK-11220 – Label Maker: Enhanced labels to display EID as text alongside barcode.

• DESK-11331 – iWatch Enrolment: Added retry logic and failure popup for failed iWatch enrolments.

Bug Fixes

• DESK-10453 – Fixed incorrect functionality icon appearing on some labels.

• DESK-10700 – Resolved issue where Erasure Certificates weren’t showing in the Cloud DB for erased devices.

• DESK-10969 – Addressed issue where packages weren’t applying correctly when switching modes on v3.12.2.

• DESK-11027 – Resolved issue with “BCG-null” being pulled as FCCID.

• DESK-11093 – Fixed random Android app erasure failures.

• DESK-11095 – Resolved iOS device pairing issues where pairing randomly dropped after initial success.

• DESK-11097 – Fixed inconsistency in Apple Watch Source API requests.

• DESK-11124 – Resolved “Reconnect” prompt showing post-activation and trust prompt inconsistencies.

• DESK-11183 – Corrected issue where OEM parts were showing “N/A” in results.

• DESK-11234 – Fixed missing marketplaces (eBay, Amazon, BackMarket, Swappa) in 2-Way API request.

• DESK-11235 – Fixed barcode print quality degradation after v3.12.3 update on Windows.

• DESK-11237 – Fixed issue preventing DHR QR code scanning post v3.0 migration.

• DESK-11288 – Resolved iOS Restore flow getting stuck on “Preparing” after updating to v3.12.4.

• DESK-11310 – Addressed OEM status mismatches between 3.12.3 and older versions.

• DESK-11334 – Resolved Face ID defect showing in Cloud but not reflecting on desktop or label.

• DESK-11264 – Ensured test results are immediately reflected on Device Box once synced.

• DESK-11339 – Hotfix applied for label flow issues from v3.12.4bl.

• DESK-10968 – Fixed label not printing in Initial Defects Workflow when MDM is detected.

• DESK-11320 – Resolved AirPods issue where Label API triggered but label didn’t print.

• DESK-11405 – General release bug fixes and stability updates.

• DESK-11423 – Fixed premature Results API call during iWatch supervision erase flow.‍

• DESK-10681 – Fixed Conformity Mark not appearing for Japanese-certified devices.‍

• DESK-10937 & DESK-11362 – Completed speed comparison analysis across versions 3.12.2 to 3.12.5.

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Release Notes – Phonecheck Desktop v3.12.4
Release Date: June 12, 2025

Key Updates

• SmartLink Mode Fully Integrated
  The PreCheck module is now available on both macOS and Windows.
  To test: Go to the mode selection screen, choose PreCheck Mode, and connect your devices.

• Shopfloor UI Improvements
  Updates based on client feedback have been implemented for a smoother Shopfloor experience.

• AirPods 2-Way API Integrated
  Compatibility for full AirPods diagnostics data exchange.
  🔔 Note: Requires the upcoming AirPods app update (ETA: July 4, 2025).

Features & Enhancements

• DESK-9783 – AirPods 2-Way API
  Added support for 2-way communication between Phonecheck and the AirPods SDK.

• DESK-10759 – Additional PreCheck Tests
  Introduced more test options in PreCheck mode for broader diagnostics coverage.

• DESK-11062 – Duplicate LPN Scan Detection
  Prevents processing the same LPN multiple times by detecting duplicates.

• DESK-11106 – Shopfloor UI Enhancements
  Visual and usability improvements to the Shopfloor interface.

• DESK-11174 – Earpiece Test in PreCheck
  Added the Earpiece Test to PreCheck for more comprehensive hardware validation.

• DESK-10614 – Sync Mobile Data with Cloud
  Now syncing mobile data info between the device and the Cloud.

• DESK-10846 – Simplified Info Test Workflow
  Use Volume Up/Down buttons to pass/fail info tests, with a confirmation popup before failing.

Bug Fixes

• DESK-10799 – PreCheck: Duplicate Manual Tests
  Manual tests will no longer reappear after device reconnection in the same transaction.

• DESK-10945 – eSIM Erasure on MDM-Locked Devices
  Resolved an issue where eSIMs weren’t erased if MDM was active.

• DESK-10965 – PreCheck Not Detecting Faulty Hardware
  Fixed PreCheck issues with detecting hardware failures.

• DESK-10972 – Knox Detection Bug
  Fixed inconsistency where Knox-enabled devices showed as "Knox OFF."

• DESK-11028 – Label QR Code Missing Color
  Title QR codes on labels now display the device color correctly.

• DESK-11029 – iPad Battery Health Discrepancies
  Resolved mismatches in battery health readings on iPads.

• DESK-11094 – Incorrect Color Display - Galaxy Feel2
  Fixed incorrect device color reporting for Samsung Galaxy Feel2.

• DESK-11098 – ESN Check Hanging
  Resolved issue where ESN status check would get stuck indefinitely.

• DESK-11099 – Manual Entry Devices Missing in Cloud
  Manual entries now properly sync to the Cloud database.

• DESK-11122 – Timestamp Discrepancy - Central Time
  Fixed inconsistent timestamps when set to Central Time zone.

• DESK-11123 – Inconsistent MDM Detection
  Improved stability and reliability of MDM Lock detection.

• DESK-11133 – 57x32mm Sticker Printing Oversized
  Label size rendering fixed for specific print formats.

• DESK-11178 – Color Auto-Populate Issue - S25+
  Corrected color not auto-filling for Samsung SM-S936B.

• DESK-11213 – Unscannable Barcodes - BS4x2 & DP4x2
  Fixed barcode formatting so they are scannable across all supported label types.

• DESK-11219 – Mac - 32x57 Label Not Printing Correctly
  Label printing issues resolved for 32x57 template on macOS.

‍

Release - Desktop v3.12.3
Date: June 12, 2025

New Features / Enhancements

• DESK-10623 – Bypass Logic – Added ability to whitelist/bypass specific MDM defects

• DESK-10702 – Carrier Name Display – Display Japanese ESN (○, X, △) carrier results in Cloud DB and labels

• DESK-10766 – Label Maker – Added “Label1” as a static label option

• DESK-10787 – Label Enhancements – Handled new data element values for labels

• DESK-10800 – API Enhancement – Added support for PrintExceptionLabel if IMEI is not found via API

• DESK-10852 – Results API – Introduced new ErasureStartTime timestamp in payload

Bug Fixes

• DESK-10478 – Fixed IMEI detection issue for HMD Skyline on Mac

• DESK-10612 – Corrected false reporting of iCloud Lock as OFF

• DESK-10757 – Resolved 3 issues related to “Test Results Landscape” label layout

• DESK-10758 – Fixed issue preventing manual device preparation on Windows

• DESK-10760 / DESK-10761 – Addressed Samsung MDM detection issues (e.g., SM-S926U1)

• DESK-10780 – Fixed backend sync issue on Mac (EU Server, “DeviceDisconnect”:null)

• DESK-10801 – Corrected IMEI truncation on Samsung S10e in AT mode

• DESK-10803 – Resolved incorrect Battery Health results on Google Pixel devices

• DESK-10946 – Resolved iOS issue preventing skip of Language screen after 3.12.2 update

• DESK-10966 – Fixed override of Windows local Zebra printer settings

• DESK-10967 – Honor devices with 2025 Android patch now correctly recognized

• DESK-10970 – Resolved issue with Cosmetics data being removed post-erase

• DESK-10979 – Fixed Samsung carrier field showing “Emergency Only / No Service”

• DESK-10981 – Fixed inconsistency in Battery OEM parts result on iOS

• DESK-11035 / DESK-11036 – Label issues resolved (incorrect camera results and language-specific display issues)

• DESK-11072 – Android Rooted status now detected accurately

• DESK-11073 – Prevented German Language setting from interrupting iPhone setup

• DESK-11074 – Corrected Android SIM unlock process

Apple Watch / AirPods Support:

• DESK-10263 / 10264 / 10860 / 10869 / 10743 – iWatch: Supervision, MDM provisioning, auto-erase, Wi-Fi profile, and enrollment improvements

• DESK-9996 – Displayed battery percentage for AirPods Case in Cloud

• DESK-10796 / 10797 – Enhanced grading JSON handling and label printing with null values

Platform & Shopfloor Enhancements:

• DESK-10451 / 10561 / 11075 – Shopfloor and grading logic refactor and fixes

• DESK-10927 – Flag Criteria support added for Shopfloor labels

• DESK-10843 / 10845 – Compatibility testing for macOS Sonoma 14.7.6 and Android 16

Regression & Platform Bugs:

• DESK-8357 – Fixed false “Shutting down” status on Android post-erasure

• DESK-9692 – Resolved missing FCC ID for iPhone SE in cloud

• DESK-10671 – Fixed eSIM status reporting on custom labels

• DESK-10810 – Fixed bug where profile was not removed despite app removal

• DESK-10813 – Resolved password protection failure on Windows

• DESK-10834 – Addressed orientation issues on Windows

• DESK-10943 – Fixed barcode scanning issue on static labels

‍

Phonecheck Desktop – Version 3.12.2

Release Date: May 2025

Key Updates

• Android Battery Health Criteria:
  New battery health thresholds can now be defined separately for Google, Samsung, and other Android devices, allowing tailored evaluations.

• IMEI Fixes:
  Improved IMEI detection for certain Android models, such as HMD Global (e.g., Nokia devices).

• AT Mode Stability:
  Enhanced AT command handling, ensuring more reliable detection and transitions from AT to ADB mode.

• Android Erasure & Reporting:
  Resolved inconsistencies in erasure reporting and label generation for Android devices.

• Apple Watch Improvements:
  Fixed issues related to color detection and IMEI pulling from cellular-enabled Apple Watches.

New Features & Enhancements

• DESK-10764 – Added options in Battery Settings to define separate health criteria for Android by brand.

• DESK-9184 – Local caching of package JSON data on desktop for quicker performance.

• DESK-10603 – Show OEM status as N/A when any parts (current/factory) display N/A.

• DESK-10787 – Improved label maker to support new element values.

Bug Fixes

• DESK-9989 – Samsung Galaxy S20 5G Dual showed incorrect model number.

• DESK-10396 – Brother printer support restored on Mac and Windows.

• DESK-10452 – Resolved device detection issues for iPhones and iPads when they appear in iTunes/Device Manager.

• DESK-10478 – Fixed IMEI pull issue for HMD Skyline devices.

• DESK-10550 – Devices incorrectly marked as OEM Genuine Parts when they had Unknown Parts.

• DESK-10606 – DYMO Turbo 450 label printer now works correctly with Phonecheck.

• DESK-10608 – Fixed mismatch where Pixel devices showed successful erasure on the label but not in the cloud.

• DESK-10689 – Fixed issue where station login was stuck on "Initializing" post-update.

• DESK-10690 – Corrected erasure status reporting for Android devices.

• DESK-10721 – Some iPhones showed OEM parts as N/A—now resolved.

• DESK-10750 – Fixed Apple Watch color not appearing on labels or cloud.

• DESK-10774 – Fixed issue with Android network unlock codes not downloading.

• DESK-10780 – Data now syncing properly with EU backend servers.

• DESK-10798 – Resolved AT Mode detection failure for Samsung S9 and Note 9 series.

• DESK-10855 – IMEI now properly pulled for cellular Apple Watch models.

‍

Desktop 3.12.1 – Release Notes

‍

New Features & Enhancements

• DESK-8581 – Added support for Rollo printer.

• DESK-10302 – Apple Watch: Generate custom SKU codes.

• DESK-10456 – Added support for Zebra ZT411 printer.

• DESK-10457 – iOS: Added support for Custom Prepare Setup (Activation Skip).

• DESK-10458 – Android: Support SIM removal test for REVVL Tab TMRV5GTB when enabled.

• DESK-10465 – iOS: E-SIM-only devices will auto-fail for international clients when enabling eSIM only test key.

• DESK-10598 – Android: Detect rooted device status.

• DESK-10613 – Device Square now retains elapsed Restore/Erase time until activation.
  ‍

Bug Fixes

• ‍DESK-10684 – Zebra ET56: Corrected battery SOH reporting.‍

• DESK-9602 – iPads not prompting Trust after restart or reconnect.

• DESK-10693 – Fixed printing issue when switching from German to English language.

• DESK-9984 – Auto-Erase not triggering in Test Results workflow.

• DESK-9992 – App freezes on initialization screen.

• DESK-10192 – Android SH-52D unable to start erase.

• DESK-10232 – Samsung Auto ADB delays 10+ minutes when SIM is inserted.

• DESK-10303 – Poor print quality with Custom 2x1 label.

• DESK-10304 – iOS battery health not read consistently at first connection.

• DESK-10325 – Rollo printer: Poor print quality via Windows.

• DESK-10352 – SKU info not retrieved from Source API.

• DESK-10376 – Battery health initially shows incorrect values.

• DESK-10395 – Inconsistent battery health data via API.

• DESK-10399 – Android unlock codes not working when uploaded.

• DESK-10452 – iPads/iPhones not detected, despite visibility in iTunes.

• DESK-10522 – Android device box disappears after erasure.

• DESK-10523 – OnePlus 9 Pro: Alert slider test not working.

• DESK-10588 – UI issue on SIM/SD warning message screen.

• DESK-10607 – Rooted Android device not correctly detected.

• DESK-10609 – iPhone 16 models missing RAM info.

• DESK-10611 – Erased devices not generating Erasure Certificate.

• DESK-10625 – TSC TE310 printer: Barcode scanning fails after update.

• DESK-10626 – AirPods: DHR QR Code redirects to the wrong page.

• DESK-10647 – Mac app causes RAM spikes and freezes after extended use.

• DESK-10676 – Apple Watch: Serial number shown as IMEI on cellular models.

• DESK-10680 – Charging test disappears when syncing test results.

• DESK-10692 – Galaxy S24 Ultra shows IMEI2 instead of IMEI.

• DESK-10709 – Galaxy S24 FE: Splash screen changes from T-Mobile to Verizon.

‍

Version 3.12.0

iWatch diagnostics are now available on Windows.
This release introduces full support for iWatch diagnostics on Windows, along with various feature enhancements and important bug fixes to improve label printing, test syncing, and error detection across devices.

New Features & Enhancements

iWatch for Windows

• DESK-10496 – Implemented iWatch diagnostics on Windows.

• DESK-9675 – Enabled license support for iWatch.

• DESK-9260 – Support for initiating iWatch diagnostics.

• DESK-9261 – iWatch can read paired device data and sync with the connected mobile.

• DESK-9470 – Implemented reading iWatch results from the iPhone.

• DESK-9997 – iWatch color and region data implementation.

Device Testing & Syncing

• DESK-10124 – Battery Drain Test results will not sync unless test is completed.

• DESK-10197 – New detection added for “Panic Full” logs.

• DESK-10315 – Introduced a Charging Test for both iOS and Android.

• DESK-10329 – For Wingtech REVVL Tab (TMRV5GTB), added L/R stereo speaker testing.

UI/UX & Functional Enhancements

• DESK-10193 – Warning messages now trigger immediately on device connection.

• DESK-10349 – AirPods app installs only if "Download App" is selected at login.

• DESK-10384 – For Android, if eSIM is detected but not erased, a message displays on the tile.

• DESK-10382 – Labels now show invoice and vendor details.

• DESK-10586 – AirPods SDK customization updates are now sent within the same transaction.

Bug Fixes

• DESK-9025 – Fixed "Prepare Device Failed" error on iPad 10.2" 7th Gen (Mac build 3.9.5).

• DESK-9703 – eSIM not detected on iPad Air 11" (M2) is now resolved.

• DESK-9782 – Printing delays on Dymo Twin Turbo resolved (3.10.3–3.10.4).

• DESK-10109 – Removed auto-save behavior when printing to PDF.

• DESK-10196 – Fixed issue where firmware files were removed automatically from folder.

• DESK-10306 – Resolved “Activation failed” message on iPod Touch devices.

• DESK-10375 – Devices no longer show as Pending in the Cloud after being tested.

• DESK-10394 – Fixed issue where cosmetic data did not print on labels.

• DESK-10450 – Cloud lookup no longer overwrites vendor/invoice details from station settings.

• DESK-10519 – Battery Health data now displays correctly for Google Pixel devices.

• DESK-10520 – Fixed bug where custom labels did not print via DYMO 450.

• DESK-10521 – Corrected RAM display for iPhone 15 Pro (now shows 8GB instead of 6GB).

• DESK-10524 – Resolved extra side margins issue when printing custom 57x32 labels.

• DESK-10577 – Device Lock status now displays correctly on the DHR report.

‍

Version 3.11.6

This hotfix release introduces new enhancements focused on security, label customization, and iWatch support, along with several important bug fixes to stabilize performance and improve accuracy in device reporting.

Enhancements

• DESK-9818 – New Label Canvas Size: Added support for a new 2.5 x 2.5" canvas size in the Label Maker.

• DESK-9867 – Password Protection Options: Introduced password protection for sensitive actions including New Transaction, Edit Transaction, and Update Vendor Info.

• DESK-9953 – iWatch 2-Way API Compatibility: Improved API integration to ensure bi-directional communication with Apple Watch during processing.

• DESK-9983 – Conditional Image Capture for Grading: Added the ability to capture and save images of devices when specific grades are selected.

• DESK-10184 – Log Export Improvement: Exporting logs from the Device UI now also includes PC utility logs for better diagnostics.

• DESK-10415 – iWatch IMEI Capture: Enabled IMEI fetching for supported Apple Watch models.

Bug Fixes

• DESK-10114 – Auto-Print Not Working: Resolved an issue where Auto-Print failed to trigger on Windows stations.

• DESK-10176 – Locked Android Padlock Display: Fixed display issue where locked Android devices incorrectly showed a green (unlocked) padlock.

• DESK-10252 – iPad MDM Detection: Fixed bug where MDM was not being detected on certain iPad devices.

• DESK-10326 – Missing Grading Answers in API Payload: Addressed an issue with Shopfloor and 2-Way Results API where grading answers were omitted from the payload.

• DESK-10327 – MDM Status Fluctuation: Resolved an issue where iPads initially showed MDM “ON”, but reconnecting displayed “OFF”.

• DESK-10393 – Dymo Twin Turbo Printing: Fixed a compatibility issue preventing printing on Dymo LabelWriter Twin Turbo devices on Windows 3.11.4.

• DESK-10398 – Xiaomi Battery Health Accuracy: Corrected an issue where Xiaomi devices showed inaccurate battery health values.

• DESK-10424 – Tester Name Not Printing: Fixed label printing issue where Tester Name was not appearing during AirPod testing.

• DESK-10454 – QR Code Missing Info: Fixed problem with Title QR Code missing key information on selected elements.

• DESK-10464 – ESN Check Failing: Resolved issue where ESN checks could not be performed on Cellular iPads in version 3.11.5.

‍

Version 3.11.5

We're excited to introduce Desktop 3.11.5, featuring Shopfloor improvements, UI enhancements, and critical bug fixes to optimize workflow and device processing.

New Features

• DESK-10231 - Shopfloor Grading Prompt: Implemented a grading prompt within Data Verification workflows in Shopfloor.

• DESK-10201 - Warehouse Display in Desktop View: Added a Warehouse field in the Desktop UI, allowing users to see which warehouse the station is assigned to.

• DESK-10186 - Sharp Device Color Implementation: Added support for Sharp device colors to improve accuracy in device identification.

• DESK-10147 - Label Maker - 4x1 Label Support: Added support for new 4x1 label canvas size for label printing.

• DESK-10099 - Apple Watch Battery Drain Test: Enabled iWatch battery info requests via iPhone during Battery Drain Tests.

• DESK-10043 - Samsung A40 Battery Health Fix: Corrected Battery Health (BH) readings for Samsung A40 devices.

• DESK-9953 - Apple Watch 2-Way API Compatibility: Improved 2-way API compatibility for Apple Watch integration.

• DESK-9689 - Custom Branding on UI: Added ability for clients to replace the Phonecheck logo with their own branding within the UI.

• DESK-10182 - Apple Watch Battery Data: Apple Watch devices now fetch and display Battery Health and Cycle Count.

Bug Fixes

• DESK-10392 - iOS App Login Issue: Fixed issue where the iOS app opened to a login code instead of the expected screen on version 3.11.4.

• DESK-10373 - Results API Discrepancies: Resolved inconsistencies between Phonecheck1 and Phonecheck3 in the Results API.

• DESK-10362 - Samsung Auto Prepare Slowdown: Addressed performance slowdown for Samsung Auto Prepare when devices were set up with USB debugging.

• DESK-10297 - Redmi 9 Premium Model Number Issue: Corrected incorrect model number display for Redmi 9 Premium Dual.

• DESK-10254 - Device Box Overwriting Issue: Fixed bug where device box (port 2) data was overwritten when a device was connected to port 12.

• DESK-10235 - Samsung Auto ADB Failure: Resolved “Preparing Failed, Reconnect” message issue when using Samsung Auto ADB.

• DESK-10106 - LG Devices Stuck on IMEI Collection: Fixed issue where LG devices got stuck at "IMEI data collected".

• DESK-10107 - Nokia G11 Model Name Fix: Corrected issue where the model name appeared in the model number field for Nokia G11 devices.

• DESK-10069 - Samsung S22 EID Capture Issue: Fixed bug preventing EID data from being captured on Samsung S22 devices.

• DESK-10068 - Xiaomi Admin Permission Erasure Issue (Mac): Addressed issue where Xiaomi devices on the Admin Permission screen appeared as erased in Phonecheck.

• DESK-10064 - Windows Result API Sync Issue: Fixed issue where data was not syncing properly via the Results API on Windows.

• DESK-10063 - Brother TD-4000 Printing Issue: Resolved issue preventing the Brother TD-4000 from printing labels correctly.

• DESK-9742 - iOS Apps Not Auto-Opening (iOS 17 and Below): Fixed issue where apps did not auto-open for iOS versions below 17, and corrected Firmware tab UI glitches.

• DESK-10308 - Apple Watch Series 10 Display Fix: Corrected size display issue where the larger Apple Watch Series 10 appeared as 45mm instead of 46mm.

‍

Version 3.11.4

We're excited to introduce Desktop 3.11.4, featuring enhancements to performance, UI improvements, and critical bug fixes to optimize workflow and device processing.

New Features

• DESK-10198 - Improved Login Error Messaging: Enhanced error messages for login failures to provide clearer troubleshooting steps.

• DESK-10233 - Manual Entry Storage Update: Added 4GB as a selectable storage option in Manual Entry for more accurate device specifications.

Bug Fixes

• DESK-9108 - AT Mode Erasure Issue: Fixed issue where pin-locked devices were not failing the erasure process as expected.

• DESK-9158 - iPhone 16 Pro Battery Health Message: Resolved incorrect "Manual Battery Health Retrieval" message on iPhone 16 Pro.

• DESK-9782 - Dymo Twin Turbo Printing Lag: Improved printing speed for Dymo Twin Turbo on versions 3.10.3 and 3.10.4.

• DESK-9892 - AirPods Bulk Printing Issue: Fixed issue where bulk print option did not generate AirPods labels correctly.

• DESK-9990 - Samsung S22/S23 Pairing Failed: Resolved pairing failure issue for Samsung S22 and S23 on Windows 3.0.

• DESK-10175 - WiFi iPads Unlock Status Issue: WiFi-only iPads no longer require an unlock status when “Unlock Status” is enabled in required fields.

• DESK-10174 - Face ID Change Result Not Displaying: Fixed issue where Face ID change results did not appear correctly in the app.

• DESK-10196 - Firmware Auto-Removal on Windows: Resolved issue where firmware files were being removed automatically from the firmware folder.

• DESK-10210 - IMEI Matrix Code Not Printing: Fixed an issue where the IMEI Matrix Code 2 element failed to print on labels or PDF previews.

• DESK-9743 - OTA Issues on Windows 11: Addressed scripting problems affecting OTA updates on Windows 11.

• DESK-9955 - Battery Drain Test Edge Cases: Fixed inconsistencies in Battery Drain Test results across different devices.

• DESK-10050 - AirPods Printing Issue: Resolved printing issues specific to AirPods.

• DESK-10185 - Incorrect RAM Display: Fixed My Phone Hammer Energy 2 devices showing incorrect RAM values.

• DESK-10200 - Android Erasure Stuck on "Erasing": Fixed issue where Android devices displayed an “Erasing” screen but were not actually wiping.

• DESK-10234 - iOS "Prepare Failed" Issue: Resolved an issue where iOS devices displayed "Prepare Failed" unexpectedly.

• DESK-10253 - MDM Devices Stuck in Preparation: Fixed issue where devices with MDM would not auto-erase, despite "Erase if iOS MDM" being enabled in the workflow.

‍

‍

Version 3.11.3

We're excited to introduce Desktop 3.11.3, featuring significant enhancements, feature refinements, and critical bug fixes to improve device processing and overall workflow efficiency.

New Features

• DESK-10066 - Results API Enhancement: Ensures the Results API is triggered even if a device is only erased on connection and not tested.

• DESK-8934 - Cosmetics List in Manual Entry: Integrated Cosmetics List into the Cosmetics field within Manual Entry for improved usability.

• DESK-8948 - Barcode and Label Rotation Fixes: Improved handling of rotated barcodes and other label elements for better printing accuracy.

• DESK-9060 - UI Enhancements: General UI improvements for a smoother user experience.

• DESK-7240 - Marketplace Compatibility: Implemented eligibility checks for eBay, Swappa, Back Market, and Amazon Renew.

• DESK-9575 - OEM Enhancement: Added option to "Ignore N/A status for OEM" - enabled by default

• DESK-8333 - Process Optimization: Ensures previous versions (1.0 and 2.0) are terminated when Desktop 3.0 is running.

• DESK-10146 - MDM Installation Improvement: Allows the Phonecheck app to install on iOS devices even if MDM is enabled on the home screen.

Bug Fixes

• DESK-10054 - Custom Label Printing Issue: Fixed an issue where custom label printing failed after updating to 3.11.1a on Windows.

• DESK-9856 - OEM Parts Status Discrepancy: Resolved inconsistencies in OEM part status reporting.

• DESK-10145 - OEM Board & LCD Status on iOS: Fixed issue where iOS devices displayed OEM Main Board and LCD as "N/A."

• DESK-9942 - Samsung Galaxy S20+ App Installation Issue: Addressed issue where the device failed to download and install the Phonecheck app, showing "App Install Failed."

• DESK-10138 - Logs Export Enhancement: Ensures archived folders are included when exporting logs for troubleshooting.

• DESK-10176 - Android Padlock: Locked Android devices are showing a green padlock‍

‍

‍

Version 3.11.2a

We're excited to introduce Desktop 3.11.2a, a minor fix for Cloud Lookup was introduced from the original 3.11.2 version

New Features

DESK-9930 - LiDAR Serial Number & Calibration Mode: Added functionality to record LiDAR serial numbers and force calibration mode on supported devices.
DESK-9899 - Manual Entry Deletion: Users can now delete manual entries within Desktop 3.0.
DESK-9784 - New Transaction Checkbox at Login: Added an option to start a new transaction directly from the login screen.
DESK-9773 - SIM Card Warning Update: Removed unnecessary SIM warning for Samsung devices in AT Mode when a SIM is inserted.
DESK-9702 - iOS RAM Details: Added RAM details for iOS devices in device information.
DESK-9900 - Workflow Optimization: Devices will no longer enter preparation mode if no actions are selected in the workflow.
DESK-8646 - Samsung ADB Auto-Prepare: Implemented automatic preparation for Samsung devices using ADB connection.
DESK-10047 - Grading UI Enhancements: Updated UI for grading and applied multiple visual improvements.

Bug Fixes

DESK-10048 - IMEI2 Missing in Cloud DB: Resolved issue where devices were not saving their IMEI2 data in the cloud database.
DESK-10046 - LCD Status Issue: Fixed issue where devices were incorrectly showing LCD as N/A instead of Genuine.
DESK-10064 - Windows 3.0 - Result API Sync Issue: Fixed an issue where data was not syncing correctly using the Result API.
‍DESK-10114 - Windows 3.0 - Auto-Print Not Working: Resolved an issue where Auto-Print was not functioning on stations.
‍DESK-10115 - Printing Issues from Cloud Lookup & Transaction History: Fixed an issue where users faced difficulties printing from Cloud Lookup and Transaction History.
DESK-9991 - SIM Unlock Process Stalling: Addressed issue where devices stalled at the SIM unlock step without pressing the unlock button automatically.
DESK-9986 - Incorrect Unlock Comments: Fixed issue where the comment section displayed “Unlock failed” incorrectly.
DESK-9985 - Cloud Lookup Printing Issues: Resolved issue where certain devices could not be printed using Cloud Lookup
DESK-9966 - Samsung Galaxy S24 Ultra IMEI2 Display: Fixed IMEI2 display issue for Samsung Galaxy S24 Ultra.
DESK-9889 - Transaction View Limitation: Addressed issue where the "View Transaction" feature only allowed export and search for 100 devices.
DESK-9888 - Device Lock Status on Labels: Fixed issue where iOS devices displayed "Device Lock: N/A" on labels and in the cloud database.
DESK-9855 - OEM LCD Identification: Corrected issue where devices with genuine LCDs were incorrectly identified as non-genuine.
DESK-9770 - Samsung A11 Erasure Issue: Fixed problem where Samsung A11 (SM-A115A) in AT Mode showed as erasing but never completed the process.
DESK-9767 - Brother Printer Label Workflow: Resolved Brother printer compatibility issue when setting label workflows.
DESK-9704 - Auto-Open App Issues: Fixed issue where the Auto-Open App function did not work on certain random devices.
DESK-9701 - Brother Printer Label Margins (Windows): Fixed issue where 2.4 x 3.9 labels did not fill information correctly to margins on Windows-only devices.
DESK-8617 - iCloud Lock Defect Disappearing: Fixed issue where iCloud-locked devices would lose their lock status when reconnected to the same transaction after a power cycle.

Thank you for choosing Phonecheck! If you have any questions or need assistance, our team is here to help.

‍

Version 3.11.1

We’re excited to share the release of Desktop 3.11.1, featuring enhanced functionality and critical bug fixes to improve your experience!

New Features

DESK-9934 - High-Frequency Audio for AirPods Diagnostics: Default audio replaced with high-frequency music for enhanced testing.
DESK-9948 - AirPods Diagnostics Workflow: Failing manual audio and recording quality tests now fails all tests for the respective earbud and proceeds to the next.
DESK-9697 - Manual Audio Quality Test: Introduced manual audio quality recording test for AirPods diagnostics.
DESK-9924 - Audio Retesting: Implemented functionality to retest audio during diagnostics.
DESK-9192 - Transaction Management: Added the ability to move transactions within Desktop 3.0.
DESK-9266 - Shopfloor UI Enhancements: Updated the Shopfloor UI to address reported usability issues.
DESK-9347 - Country of Origin Copying: Enabled the ability to copy the "Country of Origin" field.
DESK-9612 - iCloud Activation Messaging: Improved messaging when device activation fails due to iCloud lock.
DESK-9678 - Custom Fields Color Support: Added “Color” as a customizable field.
DESK-9688 - TracFone/Straight Talk Support: Implemented support for TracFone and Straight Talk devices.
DESK-9785 - Automation Delay: Added automation delay to improve testing consistency for ZFlip devices.
DESK-9832 - A4 Certificate Support: Enabled A4 certificates in the Label Maker feature.
DESK-9932 - AirPods Mode Alert: Added a popup warning for users on macOS versions below Sonoma when AirPods Mode is selected.

Bug Fixes

DESK-8788 - Grade Display for Android Devices: Resolved grade values not appearing for manually selected grades in the same transaction.
DESK-8819 - SIM Lock Check: Fixed an issue where SIM lock was checked manually/automatically for non-IMEI devices, with responses not fetched on reconnection.
DESK-9625 - LPN and Custom1 Data Entry: Fixed issues with required field prompts and print triggers when LPN and Custom1 data were added.
DESK-9629 - Custom Label Dates: Corrected incorrect date formats on custom labels.
DESK-9632 - Battery Health Percentage: Resolved battery health not showing 100% on the device box for Windows.
DESK-9717 - MDM iOS Device Stuck Issues: Fixed devices getting stuck on “Trust this Device” or showing “Error: Prepare Failed.”
DESK-9723 - Recovery Mode Issues: Addressed devices failing to restore and exiting recovery mode prematurely.
DESK-9846 - Battery Drain Test Results: Corrected Apple battery drain test results showing as 0% or 5%.
DESK-9857 - Unresponsive Print Icon: Fixed unresponsive print icon for random manual entries.
DESK-9858 - Legacy iOS Device Issues: Addressed legacy iOS devices stopping at the preparation stage.
DESK-9898 - iCloud Status Display: Corrected incorrect iCloud status in the Device Square.
DESK-9905 - Erase Status on Labels: Fixed an issue where successfully erased devices showed "NO" for erase status on labels.
DESK-9931 - Print and Erase Customization: Resolved print and erase issues when data sharing customizations were enabled.
DESK-9943 - Performance Optimization: Improved speed for "Trust" and "Prepare" stages.
DESK-9945 - AirPods Invalid Values: Enhanced 3.0 SDK to handle null and invalid values during AirPods diagnostics.
DESK-9964 - Unlock on Docomo Devices: Fixed unlock functionality for Docomo devices.
DESK-9819 - AirPods Beta Testing Bugs: Addressed issues identified during AirPods beta testing.
DESK-9876 - AirPods Diagnostics UI/Functionality: Fixed UI and functional issues in manual recording quality tests.
DESK-9923 - AirPods Volume Adjustment: Resolved a bug requiring users to manually increase system volume during diagnostics.

Thank you for using Phonecheck! If you have any questions or need further support, please don't hesitate to reach out to our team.

‍

Version 3.11.0

We're thrilled to announce the release of Desktop 3.11.0, packed with new features and critical bug fixes!

New Features

DESK-8622 - Auto WiFi Disconnect: Fixed auto WiFi disconnect for iOS devices upon test results when enabled.
DESK-9066 - Dependency Version Check: Implemented a comprehensive dependency versions check for better compatibility
DESK-9075 - Label Styling Enhancement: Improved label maker functionality to support bold and all caps styling for Cosmetic, Passed, Failed, Pending, and Defect Box elements.
DESK-9350 - Enhanced Label Data Erasure: Added additional data erasure elements to custom labels for enhanced tracking.

Bug Fixes

DESK-8604 - IMEI Visibility Issue: Resolved intermittent issues with TCL and Samsung Note 10 devices not displaying IMEI on the device but appearing correctly in the transaction view.
DESK-8650 - DEP MDM Detection: Fixed an issue where DEP devices were not identified as MDM-enabled.
DESK-8888 - Japanese UI Display: Corrected UI issues where the OTA popup wasn’t displayed properly in Japanese.
DESK-8911 - Initialization Delay: Reduced application initialization time during login.
DESK-9024 - OEM Info Missing: Restored missing OEM information in Phonecheck and cloud databases.
DESK-9069 - Android Connection Issue: Fixed an issue where Android devices connected but did not appear in the Phonecheck App. Restarting the ADB server at startup resolves this.
DESK-9537 - Battery Drain Results Sync: Fixed syncing issues for battery drain test results.
DESK-9553 - OPPO A77 Detection: Ensured Phonecheck detects OPPO A77 devices correctly.
DESK-9554 - iPad Color and Carrier Data: Restored missing color and carrier information for iPads.
DESK-9573 - WiFi Disconnect Issue: Resolved devices disconnecting from WiFi and forgetting WiFi details during processing.
DESK-9580 - Android OS Display: Fixed an issue where the Android OS version was not displayed in the device box.
DESK-9605 - Custom Trigger Workflow: Fixed printing triggers occurring at bootup instead of after erase completion.
DESK-9607 - Xiaomi Serial Numbers: Corrected incorrect serial numbers displayed for Xiaomi devices.
DESK-9613 - iCloud Detection: Fixed an issue where iCloud was not detected on devices.
DESK-9631 - Empty Cosmetics Issue: Resolved blank and empty cosmetic keys showing on desktop for multi-choice cosmetic types.
DESK-9671 - iOS Color Mismatch: Fixed discrepancies where the device color was displayed in the cloud but not on the desktop app.
DESK-9672 - Data Validation Post-Erase: Addressed false data detection on devices erased through Phonecheck.
DESK-9694 - Cosmetics Label Discrepancies: Resolved mismatches in cosmetics results on labels between the device box and view.
DESK-9695 - MDM Customization Defect: Fixed MDM-related issues causing print failures and devices not powering off post-erase.
DESK-9722 - Grade Display Issue: Ensured grades display correctly when reconnecting devices in the same transaction.
DESK-9724 - SIM Serial Column Values: Fixed incorrect values (1, 2, or 3) showing in the SIM Serial column on Windows.
DESK-9746 - Battery Health Reporting: Resolved inaccurate battery health percentages during data verification in connection workflows.
DESK-9751 - XML Export Issue: Corrected "DeviceLock" status in XML exports to show "OFF" or "On" instead of "NA"
DESK-9752 - Android Battery Health Update: Addressed issues with Android battery health percentages not updating correctly.
DESK-9753 - A4 Certificate Results: Fixed an issue where manually passed tests showed as failed on A4 certificates.
DESK-9771 - FRP Detection in AT Mode: Corrected FRP status inconsistencies in AT Mode.
DESK-9776 - Log Folder Size: Optimized logs folder to prevent excessive storage usage on Windows.
DESK-9847 - Samsung Battery Reading: Resolved inaccurate battery readings for certain Samsung devices.

Thank you for choosing Phonecheck! If you have questions or need support, please reach out to our team.

‍

Version 3.10.4

We’re excited to share the latest updates and improvements in this release!

New Features

DESK-9608 - Label Maker Template Update: Added a new label template option, 62mm x 52mm.
DESK-9614 - iOS SIM Serial Retrieval: Desktop 3.0 now supports retrieving SIM Serial numbers for iOS devices.

Bug Fixes

DESK-9237 - Zebra Printer Label Clarity: Resolved issues with unclear label printing on Zebra ZP 450 and LP 2844 printers.
DESK-9272 - Dymo Twin Turbo Printing: Fixed an issue preventing printing with the Dymo Twin Turbo on Windows 3.9.9.
DESK-9421 - Missing IMEI2 in Cloud DB: Addressed missing IMEI2 values for Android devices in the cloud database.
DESK-9455 - Samsung EID Retrieval: Fixed issues where EID values were not being pulled for some Samsung devices.
DESK-9556 - Samsung AT Mode Detection: Ensured Samsung AT Mode devices are properly detected when connected to Desktop 3.0.
DESK-9570 - iOS App Performance: Improved iOS processing speed and resolved issues where the app would unexpectedly close.
DESK-9571 - Android Color Detection: Fixed missing color information for Android devices during processing.
DESK-9574 - Android CSC Code Printing: Resolved issues where Android devices printed the CSC code instead of the country of origin.
DESK-9579 - Mac Label Printing: Fixed template mismatches when printing labels on the Mac 3.0 branch after updating to 3.10.x.
DESK-9603 - German Language Printing: Resolved printing issues when the computer’s language was set to German.
DESK-9604 - Android EID Barcode Generation: Fixed issues where EID barcodes were not generated for Android devices on labels.
DESK-9606 - OS Version Missing on Labels: Resolved issues where reprinted labels on Windows 3.0 omitted the OS version.
DESK-9611 - SIM Serial Column Values: Fixed incorrect SIM Serial column values showing as 1, 2, or 3.
DESK-9642 - GetAllDevices API (EU): Addressed an issue where the API provided a null response for the deviceDisconnect field in the EU region
DESK-9621 - Erase Triggering Issue: Fixed a regression bug where erasure didn’t trigger after entering the required data.
DESK-9670 - Zebra ZD421 Printing on Windows: Resolved printing issues with the Zebra ZD421 Printer after updating to 3.10.3.
DESK-9707 - Android Unlock Stuck: Fixed an issue where the Android Unlock process got stuck at "Performing Network Unlock."
DESK-9674 - Cosmetics Alphabetical Order: Ensured selected cosmetics are displayed in alphabetical order on the SKU.
DESK-9618 - SKU Code Printing Reliability: Fixed unreliable SKU code printing on the first attempt.
DESK-9673 - Result Workflow and Device Erasure: Addressed an issue where defective devices were erroneously erased when only working devices should be processed.
DESK-9709 - Auto Print Generation: Resolved an issue where auto print wasn’t being generated in the Test Results Workflow.

Thank you for using Phonecheck! If you have any questions or need assistance, please reach out to our support team.

‍

Version 3.10.3

We’re excited to share the latest updates and improvements in this release!

New Features

DESK-9036 - Printer Support for Jadens JD-168: Added support for the Jadens JD-168 printer in Desktop 3.0.
DESK-9056 - Disable Test Results by Test Plan: Introduced the ability to disable test results for Device Lock & MDM based on test plans.
DESK-9100 - 32-Bit App Test Key Mapping: Mapped test keys for the legacy 32-bit application.
DESK-9225 - Inventory SKU Configuration Update: Improved SKU Code generation to include less information when configured.
DESK-9238 - Connection Workflow Update: Updated behavior so that when ‘Setup & Install App’ is not enabled, the 100% Working field remains blank.
DESK-9255 - Samsung ZFlip 4 Duos Testing: Enabled testing for the secondary screen of the Samsung ZFlip 4 Duos.
DESK-9358 - Customizable Column Order: Added functionality to save the order of columns in Transaction History.
DESK-9359 - Label Printing Workflow: Provided an option for clients to select labels to print based on test results.
DESK-9419 - Label Maker Template Update: Introduced a new label template option, 58mm x 43mm.
DESK-9523 - SIM Serial Barcode: Added a SIM Serial Barcode element to the Label Maker.
DESK-9535 - IMEI Matrix Code on Labels: Ensured IMEI Matrix codes are displayed on labels.
DESK-9591 - Design Capacity Changes: Implemented updates to reflect design capacity changes.

Bug Fixes

DESK-9122 - Samsung App Installation: Resolved an issue preventing automatic installation of the Phonecheck app on some Samsung devices.
DESK-9160 - Label Printing Artifacts: Fixed black spots appearing on labels printed using PC3.
DESK-9402 - Auto Erasure Issue: Addressed a bug preventing automatic erasure after results.
DESK-9429 - Duplicate Database Entries: Fixed multiple entries being created in the database for the same IMEI with different transaction IDs.
DESK-9432 - iOS Main Board and LCD Detection: Resolved an issue where iOS devices incorrectly showed Main Board and LCD as "N/A."
DESK-9488 - Restore Issues: Fixed various restore-related issues in Desktop 3.0.
DESK-9521 - Pending Devices in Cloud DB: Resolved an issue where devices remained marked as pending in the cloud database.
DESK-9545 - Legacy Device Erasure Certificate: Fixed an issue where legacy (32-bit) devices failed to produce Erasure Certificates despite successful erasure.
DESK-9549 - Brother QL-800 Label Printing: Fixed an issue where Brother QL-800 failed to print 62mm continuous labels.
DESK-9550 - Sony Battery Cycle Count: Resolved incorrect detection of battery cycle counts on Sony devices.
DESK-9555 - Results Workflow and Auto Erase: Fixed a bug where the Results Workflow did not trigger auto-erasure when Source API was enabled.
DESK-9556 - Samsung AT Mode Detection: Fixed an issue where Samsung AT Mode devices were not being detected by Desktop 3.0, despite being recognized by the computer.
DESK-9569 - Simlock Test Issues: Addressed a bug where some devices could not perform Simlock tests and disallowed manual checks.
DESK-9572 - Android Battery Reporting: Fixed incorrect battery box colors, missing warnings, and inaccurate capacity readings for Android devices.

Thank you for using Phonecheck! If you have any questions or need assistance, please reach out to our support team.

‍

Version 3.10.2

We’re excited to share the latest updates and improvements in this release!

New Features

DESK-9424 - Battery Health Reporting: Enhanced Desktop 3.0 to improve reporting accuracy for battery health issues.
DESK-9490 - FMI Status Handling: Updated logic to ensure FMI status won’t display as "On" if FMI is not active, even if iCloud is enabled.
DESK-9336 - Battery Health Detection for Android: Implemented a feature to detect and display battery health percentage messages for select Android models.

Bug Fixes

DESK-9399 - Cosmetics in Custom Labels: Fixed a bug where cosmetic details weren’t populating in custom labels for devices in process but printed correctly from Transaction History.
DESK-9431 - Galaxy Fold 6 IMEI Issue: Addressed a bug where the Galaxy Fold 6 was showing IMEI2 instead of IMEI1.
DESK-9439 - Restore and Cloud Sync: Updated the restore workflow to record cloud syncs even during the restore process.
DESK-9441 - Label Printing on Dymo (Mac): Resolved incorrect label printing issues on Dymo printers for 3.9.x and 3.10.x branches compared to 3.8.x.
DESK-9454 - 2-Way Results API: Fixed issues where results were not being sent on erase and the auto-erase functionality wasn’t triggering with results workflow enabled.
DESK-9486 - Restore UI Issues: Resolved various UI-related issues with the restore process in Desktop 3.0.
DESK-9489 - PEO Failure Post Restore: Fixed a bug where PEO failed after restoring from recovery mode.
DESK-9522 - Erase Status in Cloud: Resolved an issue where devices marked as erased in the cloud were showing as "NO" after editing the transaction in Desktop.
DESK-9524 - OEM Parts Test Key Visibility: Fixed an issue where the OEM parts test key wasn’t displaying for non-genuine OEM devices when the test key was enabled.

Thank you for using Phonecheck! If you have any questions or need assistance, please reach out to our support team.

‍

Version 3.10.1

We’re excited to announce the latest updates and enhancements in this release!

New Features

DESK-9397 - Android eSIM Detection: Implemented R&D to detect if Android devices have eSIM support.
DESK-9361 - Silent OTA Updates: Enhanced Desktop 3.0 to enable silent OTA functionality.
DESK-9310 - Label Maker Update: Added a new label size option, 52mm x 62mm, in Desktop 3.0.

Bug Fixes

DESK-9430 - Cosmetics on Labels: Fixed an issue where all cosmetic details were being printed on labels in Desktop 3.9.12/12a.
DESK-9414 - DHR QR Code Issue: Resolved an issue where the DHR QR code was not opening the report in Desktop 3.0.
DESK-9409 - GetAllDevices API: Addressed an issue where the GetAllDevices API in the EU was returning a ‘null’ response for the deviceDisconnect field.
DESK-9401 - Recovery Mode Visibility: Fixed a bug where devices in recovery mode were not appearing in Phonecheck.
DESK-9326 - Manual Entry Label Printing: Fixed label printing issues when using manual entry in Desktop 3.0.
DESK-9163 - Xiaomi App Installation: Addressed an issue where Xiaomi devices required user interaction to install the mobile app automatically.

Thank you for using Phonecheck! If you have any questions or need assistance, our support team is here to help.

‍

Version 3.10.0

We’re excited to announce the latest updates and enhancements in this release!

New Features

DESK-9027 - Godex RT700 Printer Support: Added support for the Godex RT700 printer in Desktop 3.0.
DESK-9181 - Android Color Detection: Implemented color detection for select Android models, including Fujitsu and LG devices.
DESK-9357 - Device Feature Caching: Enhanced Desktop 3.0 to cache device features for iOS and Android, improving performance.
DESK-9136 - Color Field Restriction: Added an option in Desktop 3.0 customization to restrict editing the color field.

Bug Fixes

DESK-9057 - Galaxy A32 FRP Issue: Resolved an issue where the Galaxy A32 initially displayed no FRP, but a Google account appeared after erasure.
DESK-9265 - Connection Workflow Fix: Fixed a bug where the connection workflow failed to erase or restore devices in Desktop 3.0.
DESK-9364 - Battery Cycle Count for Belong: Addressed an issue where used devices showed a 0-cycle count for the battery.
DESK-9369 - Grading Persistence: Resolved a bug where grading information was removed from the cloud database after erasure.
DESK-9378 - Zebra Portrait Label Printing: Fixed an issue where portrait labels were not printing correctly on Zebra printers.
DESK-9386 - Source API Calls: Resolved an issue where the source API was being called despite the master toggle being disabled, causing default data to print on BS4x2 labels.
DESK-9395 - Face ID Triggering: Fixed an issue where Face ID tests were not triggering in Desktop 3.0 without the Face ID test key.

Thank you for using Phonecheck! If you have any questions or need assistance, our support team is here to help.

‍

Version 3.9.12

We’re thrilled to share the latest features and fixes included in this release!

New Features

DESK-9284 - Cloud Customization for Conformity Mark: Integrated the conformity mark test with cloud customization in Desktop 3.0.
DESK-9360 - Device License Check: Implemented a feature to check if a device license is charged before performing erase and app installation processes.

Bug Fixes

DESK-8601 - iPad 9th Gen Preparation Failure: Resolved an issue where the iPad 10.2" (9th Gen) failed to prepare automatically in version 3.8.3.
DESK-9048 - Sony SO-52B Memory Information: Fixed a problem where memory information could not be retrieved for the Sony SO-52B device in version 3.9.3bl6.
DESK-9153 - UPH Count Accuracy: Corrected an issue where the UPH count was not displayed correctly on the station.
DESK-9175 - Cosmetics Answers on Labels: Fixed a bug where passed cosmetic answers were not printing on labels.
DESK-9325 - Dymo 450 Turbo Recognition: Addressed an issue where the Dymo 450 Turbo printer was not recognized when the Mac system language was set to Spanish.
DESK-9328 - Windows Label Printing: Resolved an issue in Windows 3.0 where labels for previously connected devices were being printed.
DESK-9323 - 2-Way API Issues: Fixed multiple issues affecting the 2-Way API functionality.
DESK-9356 - Windows Hardware Info Commands: Updated Desktop 3.0 to use PowerShell commands for retrieving Windows hardware information.
DESK-9348 - Brother Printer QL-800 Support: Fixed an issue where Windows 3.0 failed to send print jobs to the Brother QL-800 printer.
DESK-8628 - Zebra Label Printing Margins: Resolved a margin issue for 4x2 labels on the Zebra GX430t printer.
DESK-9316 - AT to ADB Mode Transition: Fixed a bug where the transition from AT mode to ADB mode stopped functioning correctly in Desktop 3.0.

Thank you for choosing Phonecheck! For further assistance or inquiries, don’t hesitate to contact our support team.

Version 3.9.11

We’re excited to announce the latest updates and improvements in this release!

New Features

• DESK-9202 - eSIM Erasure Reporting: Updated the eSIM fields and erase logic for improved Erasure reporting in Desktop 3.0.

• DESK-9222 - Auto Export Device Data: Added a new feature to automatically export device data in Desktop 3.0.

• DESK-9301 - Samsung A20 Unlock R&D: Conducted research and development to improve the success rate of Samsung A20 unlocking on the first attempt.

Bug Fixes

• DESK-9304 - iPhone 14 Erasure Issue: Resolved an issue where iPhone 14 running iOS 18.0 could not be erased.

• DESK-9269 - MDM Defect Persistence: Fixed a bug where MDM was still displayed as a defect after erasure and reconnection, despite being removed.

• DESK-9263 - IMEI2 Recording Issue: Addressed an issue where IMEI2 was not being recorded for certain devices.

• DESK-9249 - Sony/Sharp BH Support: Fixed an issue where some Sony and Sharp devices showed "BH not supported."

• DESK-9248 - Unlock Popup Issue: Resolved issues with the unlock popup functionality in Desktop 3.0.

• DESK-9223 - OEM Parts Results: Fixed a bug where random devices displayed incorrect OEM parts results, requiring reconnection or a new transaction to correct.

• DESK-9201 - Galaxy Z Fold 6 Battery Health: Resolved an issue where battery health was not displayed for the SM-F956B (Galaxy Z Fold 6).

• DESK-9172 - Serial Number Display Issue: Fixed a bug where the Samsung Note Pro 12.2 showed "00000" for the serial number.

• DESK-9044 - Device Disconnecting in Recovery Mode: Resolved an issue where devices were disconnecting from recovery mode during the erasure process.

• DESK-9332 - Bug - Desktop 3.0 - Updated Date in DB auto updates the Time when the device is not physically connected to the station.‍

• DESK-9271 - Bug - Desktop 3.0 - Fix issue with cloud db sync in recovery mode.

Thank you for using Phonecheck! If you have any questions or need assistance, feel free to reach out to our support team.

‍

Version 3.9.10

We’re excited to announce the latest updates and fixes in this release!

New Features

• DESK-8781 - Checkmend ID: Added Checkmend ID to the IMEI square for quick access when clicked in Desktop 3.0.

• DESK-9283 - License Logger: Created a separate logger for licenses in Desktop 3.0.

• DESK-9190 - Zebra Label Enhancement: Hardcoded the ‘Repair’ 3x2 label for Zebra printers in Desktop 3.0.

Bug Fixes

• DESK-8895 - MDM Display Error: Resolved an issue where devices were incorrectly showing "MDM" in Phonecheck on Windows 3.0.

• DESK-8909 - iOS App Reinstallation: Fixed an issue where the iOS app was reinstalled after a device was tested and erased.

• DESK-9026 - Port Number Mismatch: Corrected an issue where port numbers on labels did not match the device port numbers in Phonecheck.

• DESK-9037 - Cloud Device Lookup Print Failure: Resolved an issue where the cloud device lookup was not printing for some devices, and the print icon was unresponsive.

• DESK-9047 - MDM Detection After Restore: Fixed an issue where MDM was not detected on devices after restore without reconnecting.

• DESK-9121 - Samsung Galaxy Fold5 IMEI Issue: Resolved an issue where the Samsung Galaxy Fold5 was displaying IMEI2 in place of IMEI.

• DESK-9149 - Color Code Upload: Implemented API call to upload missing color codes for devices.

• DESK-9189 - Auto ESN Check on Mac: Fixed an issue where the Auto ESN check was not completing on Mac 3.0.

• DESK-9228 - iPad Erase Failure: Resolved an issue where erasing iPads with OS versions around 15 was failing.

• DESK-9240 - Restore Failure on Newer Firmwares: Fixed an issue where the restore was failing for devices running newer firmwares.

• DESK-9211 - IMEI Display Issue on Samsung Galaxy S24: Resolved an issue where IMEI2 was being shown as IMEI on Samsung Galaxy S24 devices.

• DESK-9188 - Battery Defect Removal: Addressed an issue where the battery degraded defect was not removed after app testing was completed.

• DESK-9104 - 2-Way API Customer Abuse Message: Fixed an issue where using the Results API displayed a "Customer Abuse" message from Shopfloor.

• DESK-9212 - Auto Erasure Speed: Resolved an issue where Auto Erasure was triggering too quickly for the data to display on the device tile, causing a "false battery warning" message.

• DESK-9282 - Device Disconnection Issue: Fixed a bug where devices were not being disconnected after erasure, occurring randomly.

Thank you for using Phonecheck! For any questions or further support, feel free to reach out to our team.

Version 3.9.9

We’re excited to announce the latest updates and fixes in this release!

New Features

• DESK-9208 - Japanese Conformity Mark: Enhanced Desktop 3.0 to correct the display of the Japanese conformity mark.

Bug Fixes

• DESK-8823 - Incorrect MDM Status: Fixed an issue where devices without MDM were incorrectly showing MDM as "on" (introduced in version 3.9.1).

• DESK-8970 - Label Alignment: Resolved an issue where labels were not printing with the correct alignment in the Label Maker.

• DESK-9045 - Restore Status Update: Fixed an issue where the restore status was not updating after the device restored and rebooted to the Hello screen.

• DESK-9059 - MDM Stuck on Eraser Successful: Addressed an issue where iOS devices with MDM were stuck on the "Eraser successful" status and couldn’t install the iOS app normally.

• DESK-9079 - Battery Health Discrepancies: Resolved inconsistencies in displaying battery health on Desktop 3.0.

• DESK-9151 - Notes Not Saving: Fixed an issue where notes edited in previous transactions were not saving correctly.

• DESK-9152 - Samsung CarrierLock API: Corrected the "Open (Unlocked)" Carrier response for WiFi-only Samsung tablets.

• DESK-9157 - GetAllDevices API: Resolved a "null" response issue for the "deviceDisconnect" field in the EU region.

• DESK-9170 - Unlock Status Display: Fixed an issue to ensure the correct unlock status is displayed for Android devices connected without a SIM inserted.

• DESK-9185 - Device Info Changes: Addressed an issue where changes made to device information from previous transactions and cloud lookups were not saving.

• DESK-9191 - Unlock Status Required Field Error: Resolved an issue where unlock status was incorrectly marked as a required field, preventing erase and print actions.

Thank you for using Phonecheck! For further assistance or details, please reach out to our support team.

‍

Version 3.9.8

We’re pleased to announce the latest updates in this release!

New Features

• DESK-9007 - Automatic Color Assignment: Added the capability to automatically assign colors for Google Pixel models.

• DESK-8459 - Japanese Regulatory Certification: Enabled detection of the Japanese mark in the regulatory certification for iOS devices

Bug Fixes

• DESK-8931 - Pending Status Error: Resolved an issue where devices incorrectly displayed a "Pending" status even after testing

• DESK-9107 - Manufacturer Mislabeling: Fixed an issue where the Galaxy A54 was incorrectly showing "Apple" as the manufacturer.

• DESK-9102 - Missing IMEI on Huawei P20 Pro: Addressed an issue where the Huawei P20 Pro failed to display the device IMEI.

Thank you for using Phonecheck! For additional details or support, please contact our team.

‍

Version 3.9.7

We’re excited to bring you the latest features and fixes in this release!

New Features

• DESK-8330 - Auto-Initiate Workflow: Enhanced Desktop 3.0 to auto-initiate the device workflow once the SIM Warning message is resolved

• DESK-8739 - Japanese ESN Symbols: Added support to display symbol marks for Japanese ESN on labels.

• DESK-8914 - Splash Screen: Added a splash screen to improve the user experience while the app is loading.

• DESK-8942 - Face ID Testing on Older iOS Versions: Enabled Face ID testing for iOS devices running versions below iOS 15.0

• DESK-9007 - Automatic Color Assignment: Implemented automatic color assignment for Google Pixel models.

• DESK-9043 - Editable Manual Entry Fields: Added the ability to edit all fields for manual entry items in the "Transactions" view.

• DESK-9111 - Larger IMEI Display: Increased the size of the IMEI displayed on the device box for better visibility.

Bug Fixes

• DESK-8909 - iOS App Reinstallation: Fixed an issue where the iOS app was reinstalled after the device was tested and erased.

• DESK-9023 - IMEI Display Error: Corrected an issue where the IMEI2 of the Wingtech REVVL 7 5G (TMRV075G) was displayed as IMEI1.

• DESK-9035 - Label Printing Loop: Resolved an issue where labels were repeatedly printed if an Android device remained connected.

• DESK-9038 - Battery Health Display: Fixed an issue where battery health was not showing for non-OEM devices in Japanese language settings.

• DESK-9046 - Verification Speed: Addressed inconsistent speeds at the verification stage on Restore.

• DESK-9077 - Device Lock Status: Corrected a bug where the device lock showed as "on" despite no iCloud account, and the FMI/FRP column incorrectly displayed as "off" in the transaction view.

• DESK-9089 - Battery Issues: Fixed lock icon and battery health display issues for Sony and Sharp devices.

• DESK-9059 - MDM Stuck on Eraser Successful: Resolved an issue where iOS devices with MDM were stuck on the "Eraser successful" status and unable to install the iOS app normally.

Thank you for using Phonecheck! For further details or support, please contact our team.

‍

Version 3.9.6

We’re pleased to introduce the latest features and fixes in this release!

New Features

• DESK-8719 - Login Speed Optimization: Improved loading speed when logging into Phonecheck on Desktop 3.0

• DESK-8797 - Samsung Lock Detection: Enabled detection of whether Samsung devices are "Locked" or "Unlocked" via ADB

• DESK-8875 - Samsung Verizon Device Setup: Added the ability to skip and set up Verizon Samsung devices for testing using ADB

• DESK-8915 - Updated Button States: Enhanced button states on the device box and menu bar, including mouse-over, mouse-press, and loading animations.

• DESK-9001 - Essential Products Print Issue: Resolved print failures for Essential Products Android devices on Desktop 3.0.

• DESK-9012 - Label Maker Refresh: Added a "Refresh Labels" button to the Label Maker Check tool for easier updates.

Bug Fixes

• DESK-8620 - eSIM Display Error: Fixed an issue where "eSIM Erased" showed "YES" when no eSIM was present but a physical SIM was detected.

• DESK-8629 - Samsung Carrier Lock Response: Resolved an issue where Samsung carrier lock check responses were not being saved.

• DESK-8645 - Samsung ADB Reconnect Failure: Addressed an issue where devices were not detected after failing to set up ADB on Samsung devices

• DESK-8933 - Restore Station Battery Health: Fixed an issue where devices displayed "0%" battery health on Restore Stations.

• DESK-8935 - Original LCD Detection: Resolved a bug where original LCDs were incorrectly marked as "Non-Genuine."

• DESK-8949 - Regulatory Model Data for iOS Devices: Fixed an issue where 32-bit iOS devices displayed "null" for the regulatory model number and failed to show the color.

• DESK-8984 - Battery Health Detection: Added battery health percentage detection for Sony, Sharp (Aquos), and Samsung devices.

• DESK-9010 - Port Mapping Display Issue: Fixed an issue where devices with or without port mapping appeared in the terminal but were missing in the device box across languages.

• DESK-9022 - Sony IMEI Detection: Resolved an issue where random Sony models were detected with incorrect IMEI values.

Thank you for using Phonecheck! For additional details or support, please contact our team.

‍

Version 3.9.5

We’re excited to share the latest features and fixes in this release!

New Features

• DESK-7554 - Shopfloor Grading and Routing: Introduced Shopfloor Grading and Routing functionality to enhance workflow management.

• DESK-8381 - Label Maker Orientation: Added an orientation option to the Label Maker for more flexible label printing.

• DESK-8718 - Label Template Size: Added a new label template for 70mm x 150mm labels.

• DESK-8779 - Label Maker Parts Parameter: Updated the "Parts" element in the Label Maker to list parts that are not genuine.

• DESK-8822 - Setup Only Option in Workflow: Added a "Setup Only" option to the Connection Workflow, allowing users to prepare devices without installing the app—ideal for erase-only stations.

• DESK-8859 - Label Maker Check Tool: Implemented a tool to verify the Label Maker setup and functionality.

Bug Fixes

• DESK-8621 - App and Profile Removal: Resolved an issue where manually removing apps and profiles only removed the app but not the Wi-Fi profile.

• DESK-8588 - Custom Label Package Name: Fixed a bug where the custom label was not displaying the package name.

• DESK-8768 - Wireless Charging Detection: Addressed an issue where devices were not being detected during wireless charging.

• DESK-8967 - Tester/Station ID Display: Corrected an issue where Tester/Station IDs were replaced with the current station's information instead of displaying the original IDs.

Thank you for using Phonecheck! For further details or support, please contact our team.

‍

Version 3.9.4

We’re excited to share the latest features and fixes in this release!

New Features

• DESK-8381 - Label Maker Orientation: Added an orientation option to the Label Maker for more flexible label printing.

• DESK-8464 - Sync Results in Toolbar: Introduced a new "Sync Results" function in the top toolbar for quicker access.

• DESK-8685 - Android EID Data: Enabled EID data display for Android devices, extending functionality previously available for Apple devices.

• DESK-8880 - TAC API for Model Info: Added TAC API integration to provide basic model information during Manual Entry.

• DESK-8896 - Firmware Cleanup: Removed old firmware and .ipsw files from the system to optimize storage.

• DESK-8930 - File Synchronization: Added all device-related files to the allsyncable list for improved file management.

Bug Fixes

• DESK-8612 - Label Printing on Results: Fixed an issue where six labels were printed instead of one during results processing.

• DESK-8621 - App and Profile Removal: Resolved an issue where manually removing apps and profiles only removed the app but not the Wi-Fi profile.

• DESK-8795 - Vendor/Invoice Information: Corrected an issue where vendor/invoice details were replaced with current transaction data instead of retaining the original information.

Thank you for using Phonecheck! For further details or support, please contact our team.

‍

‍

Version 3.9.3

We’re excited to share the latest features and fixes in this release!

New Features

• DESK-8367 - Battery Health Reporting: Addressed an issue where devices with “-” displayed on the battery screen showed incorrect battery health in the square box.

• DESK-8381 - Label Maker Orientation: Added an orientation option to the Label Maker for flexible label printing.

• DESK-8445 - Legacy iOS Support: Added support for legacy 32-bit iOS devices.

• DESK-8525 - Restore Failure Scenarios: Included missing failure scenarios in restore parsing for improved accuracy.

• DESK-8641 - Restore Optimization: Ensured the restore process does not proceed if the latest OS is already installed.

• DESK-8775 - Label Maker Backward Compatibility: Improved backward compatibility for the Label Maker feature.

Bug Fixes

• DESK-8244 - Label Printing Timing: Fixed an issue where labels were printing before information was fully populated in the connection workflow.

• DESK-8301 - In-App Grading: Resolved an issue where random in-app grading skipped tests and completed without a grade being selected.

• DESK-8582 - Android Test Results Sync: Fixed a bug preventing test results from syncing after battery drain on Android devices.

• DESK-8588 - Custom Label Package Name: Corrected an issue where the custom label was not displaying the package name.

• DESK-8647 - Auto Erase Results Workflow: Fixed an issue where a working device was not auto-erased after results were synced.

• DESK-8677 - IMEI Recording: Corrected IMEI recording for Android TCL devices, which incorrectly recorded IMEI2 as the primary IMEI.

• DESK-8700 - Restore Testing Bugs: Addressed various bugs encountered during restore testing.

• DESK-8767 - Grade Changes in Cloud Lookup: Fixed an issue where changes to grades were not saving for devices after being updated in Cloud Lookup.

• DESK-8770 - Cosmetic Grading on Labels: Resolved an issue where in-app cosmetic grades were not printing on labels for some iOS devices, requiring re-processing.

• DESK-8771 - Battery Health on Labels: Fixed a bug where devices with unsupported battery health showed "0%" on labels.

• DESK-8794 - Android Erase in AT Mode: Resolved erasure issues for Android devices in AT Mode.

• DESK-8795 - Vendor/Invoice Information: Fixed an issue where vendor/invoice details were replaced with current transaction data instead of retaining the original information.

• DESK-8796 - Manual Entry Printing: Corrected an issue that prevented printing from Manual Entry due to required field restrictions.

• DESK-8862 - Device Box Status Messages: Fixed inaccurate status messages showing during restore in the device box.

• DESK-8865 - Erase Times Reset: Resolved an issue where erase times in the cloud were being reset after restore completion for devices in recovery mode.

• DESK-8881 - MDM Status on Labels: Fixed a bug where MDM status was missing on labels.

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Version 3.9.2

We’re excited to share the latest features and fixes in this release!

New Features

• DESK-8810 - Unlock Attempts Limitation: A limit has been implemented for the unlock feature to ensure a maximum of three attempts in cases of failure.

Bug Fixes

• DESK-8453 - Login Issue on Motorola Moto G: Resolved an issue where the "login with code" screen was incorrectly displayed in the mobile app.

• DESK-8485 - E-SIM Erasure on Android Devices: Fixed a bug preventing e-SIMs from being erased on certain Android devices running version 3.7.7.

• DESK-8490 - RAM Reporting Accuracy: Corrected the Android RAM display to show the proper value of 8GB instead of 7GB.

• DESK-8643 - Label Printing on Zebra/Windows: Addressed formatting issues that caused labels to print improperly.

• DESK-8651 - Find My iPhone (FMI) Status Reporting: Fixed an issue where FMI was incorrectly showing as "ON" despite no iCloud account being found on the device.

• DESK-8699 - Device Lock Status in Cloud Database: Resolved a discrepancy where the cloud database showed DeviceLock as "Off" while FMI was marked as defective.

• DESK-8756 - Restore Restrictions: Added a restriction to prevent restoring a device that has already been restored during the current transaction.

• DESK-8769 - SIM Lock Recheck Error: Fixed an issue causing a red padlock to appear and block SIM lock rechecking when the server was temporarily unavailable.

• DESK-8772 - Label Profile Name Display: Corrected the display of package profiles in the "Label Element - Package Name" field.

• DESK-8773 - Temporary Folder Cleanup: Ensured the "tmp" folder is properly removed from the firmware folder after use.

• DESK-8825 - License Charges for Android Devices: Fixed an issue related to incorrect license charges for Android devices.

• DESK-8844 - UI Overlap: Resolved overlapping elements in the user interface to ensure complete values are visible.

Thank you for using Phonecheck! For further details or support, please contact our team

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