Release Date: May 8, 2026
Release Type: Stability, Workflow Automation & Device Support Update

This release focuses on workflow reliability, expanded Android and MDM support, improved device data accuracy, enhanced label functionality, and stronger QuickCheck performance, along with significant fixes across restore workflows, grading consistency, diagnostics, and device communication.

Release Highlights

• Android 16 Battery Detection Improvements
  Added enhanced battery retrieval support for Android 16 devices, improving battery health consistency and reporting accuracy.
• IMEI2 Device Box Support
  Added IMEI2 visibility within the Device Box, improving diagnostics and support for dual-SIM devices.
• Expanded MDM & DEP Verification
  Enhanced MDM and DEP validation workflows, including improved handling of devices with non-removable MDM configurations.
• Shopfloor Workflow Improvements
  Improved grading reliability, workflow stability during disconnections, and automated erase handling within Shopfloor environments.
• Enhanced Label & Printing Support
  Added new label sizes, barcode elements, SAR value support, and improved Zebra printer compatibility and workflow behavior.
• QuickCheck Performance Improvements
  Enhanced QuickCheck responsiveness and overall diagnostics stability to improve processing efficiency.
• Expanded Android Device Support
  Added support for additional Android device models, including expanded EID reading capabilities and improved compatibility across newer and older OS versions.

Enhancements & Improvements

QuickCheck & Diagnostics

• Improved QuickCheck performance and workflow responsiveness.
• Added support for:
  • SPen Air Button testing on supported Android devices.
  • eSIM capability testing without requiring activation or Wi-Fi.
• Improved Face ID, Touch ID, and Apple Watch diagnostic handling.

OEM, Device Integrity & Hardware Detection

• Enhanced OEM component authenticity detection and reporting.
• Improved handling of:
  • Non-standard serial formats
  • LCD serial verification
  • Non-genuine component identification
• Added clearer visibility of hardware authenticity results on labels and defects.

Shopfloor & Workflow Automation

• Improved Shopfloor grading consistency and workflow stability.
• Added support for:
  • Cached grading responses
  • Enhanced multi-stage transaction continuation
  • Additional erase workflow controls for managed devices
• Improved workflow behavior during device reconnects and automated erase scenarios.

MDM, Compliance & Security

• Enhanced MDM handling and erase logic for managed devices.
• Added IMEI-based MDM and DEP verification support.
• Improved consistency of device compliance and security reporting.

Android & Platform Support

• Expanded Android 16 support and compatibility improvements.
• Added EID reading support for additional Android brands.
• Improved compatibility handling for unsupported OS versions.
• Enhanced processing behavior for Google Pixel and Samsung devices.

Labeling & Printing

• Added:
  • New label sizes
  • IMEI2 support within Device Box workflows
  • Model name barcode elements
  • SAR values on supported labels
• Improved Zebra printer compatibility and print reliability.
• Enhanced copy functions for device model information directly from the Device Box.

Cloud, API & Logging

• Improved carrier information handling and logging reliability.
• Enhanced connection workflow validation for IMEI and Serial processing.
• Improved multi-stage processing consistency and synchronization behavior.

Bug Fixes

Shopfloor, Workflow & Automation

• Fixed:
  • Incorrect grading assignment based on Shopfloor responses.
  • Workflow conflicts between restore, erase, and print operations.
  • Issues where diagnostics workflows triggered incorrectly after grading.
  • App launch inconsistencies while Shopfloor was enabled.

Restore, Erasure & Firmware

• Resolved:
  • Multiple MacBook restore and firmware-related failures.
  • Cases where test results disappeared after erase operations.
  • Firmware download handling and notification issues.

MDM, Security & Unlock Detection

• Fixed:
  • Incorrect MDM status reporting across devices and cloud records.
  • False FRP detection on Android 16 devices.
  • Incorrect unlock success reporting on Android devices.
  • Jailbreak detection inconsistencies.

Device Identification & Data Accuracy

• Corrected:
  • Device identification inconsistencies across select Android devices.
  • SIM and device data mismatches.
  • Duplicate or incorrect device record handling.
  • IMEI and OEM reporting inconsistencies.

Battery Health & Charging

• Improved battery health consistency across:
  • iPads
  • Samsung battery replacement scenarios
  • Multi-station environments
• Fixed charging test inconsistencies and charging detection issues.

Labeling & Printing

• Resolved:
  • Missing Custom1 values on labels.
  • Port number printing inconsistencies.
  • Zebra printer printing issues on macOS systems.

QuickCheck & Diagnostics

• Fixed:
  • Face ID and Touch ID workflow inconsistencies.
  • Apple Watch diagnostics pairing issues.
  • Manual IMEI entry workflow behavior.

Connectivity & Device Communication

• Resolved:
  • Device disconnect timeout issues after OTA updates.
  • Wi-Fi disconnect behavior during activation skip workflows.

Summary of Key Improvements

• Improved Android 16 compatibility and battery reporting
• Enhanced Shopfloor workflow reliability and grading accuracy
• Stronger MDM, DEP, and compliance verification
• Expanded OEM authenticity and device integrity checks
• Better label flexibility and printing reliability
• Faster and more stable QuickCheck diagnostics
• Improved restore reliability and device communication consistency

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