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Phonecheck Release Notes

Below is a list of updates and improvements to Phonecheck Desktop, Cloud, & Mobile apps as we release them.

By Platform:
AllDesktopMacCheck
iOSAndroidDash & Mac Portal

Desktop 3.13.1

March 17, 2026

Release Date: March 17, 2026
Release Type: Stability, Device Processing & Compliance Update

This release focuses on device processing reliability, enhanced compliance checks, improved hardware detection, and expanded printing support, along with critical fixes across restore workflows, data accuracy, and system stability.

Release Highlights

  • Australian Blacklist Check Integration
    Added support for Australian blacklist verification directly within Desktop, improving global compliance and carrier validation workflows.
  • MacBook Restore & Firmware Lock Handling
    Introduced the ability to restore MacBook devices directly through Desktop, including improved handling of firmware (EFI) locks on Intel-based devices.
  • OEM & Hardware Detection Improvements
    Enhanced OEM parts verification logic (v5) with expanded hardware checks for improved authenticity validation.
  • Enhanced Printing Support for Mac
    Added support for Peninsula drivers for Zebra printers, improving printing compatibility and reliability on macOS systems.

Enhancements & New Features

Core Workflow & Device Processing

  • Improved MacBook restore workflows, including firmware lock handling.
  • Enhanced jailbreak erase handling logic for better processing consistency.
  • Improved error handling for unsupported OS versions, providing clearer operator feedback.

Device Data & Hardware Intelligence

  • Expanded OEM parts detection coverage for more accurate hardware validation.
  • Added new device data fields to improve reporting and downstream integrations.
  • Improved overall device data consistency and processing accuracy.

Security & Compliance

  • Introduced Australian blacklist checking within Desktop workflows.
  • Improved visibility and handling of device lock and compliance statuses.

Labeling & Printing

  • Added new label size (62mm x 85mm).
  • Improved text wrapping for Notes fields in custom labels.
  • Enhanced label defect display handling.
  • Introduced support for Peninsula printing drivers on Mac (Zebra printers).

Cloud, API & Integrations

  • Added new API capabilities, including:
    • Carrier lookup endpoint
    • Test key retrieval and test status endpoints
  • Improved Cloud Device Lookup access within Previous Transactions.
  • Enhanced handling of user-based customization retrieval.
  • Improved iOS app version visibility in Cloud.

Device Communication & Diagnostics

  • Enhanced Face ID diagnostics, enabling failure detection via syslog and syncing results to the mobile app.

Bug Fixes

Device Restore & Processing

  • Fixed:
    • Restore operations failing on iPhone 15 devices.
    • Restore failures on Windows systems.
    • MacBook restore issues related to firmware extraction.
    • Incorrect labeling of restore actions as erase operations.
    • Delayed execution of test result triggers.

Device Identification & Data Accuracy

  • Resolved:
    • Incorrect IMEI mapping (e.g., IMEI2 displayed as IMEI1).
    • Missing or malformed IMEI/ESN values.
    • Devices not triggering “No IMEI” defect workflows.
    • Incorrect Device Integrity Test color indicators.

Battery Health Accuracy

  • Fixed inconsistencies in:
    • iPad battery health reporting.
    • Android devices not supporting battery health properly syncing status.
    • Device-specific BH discrepancies (e.g., BLU devices).

Security, Lock & MDM Status

  • Fixed:
    • Samsung device enhancements regarding rooted status.
    • MDM status inconsistencies between Device Box and View Transaction.

Labeling & Printing

  • Resolved:
    • Barcode scanning failures when SKU length exceeded limits.
    • Incorrect functionality icons for untested devices.
    • Label text scaling issues in branded layouts.

Cloud Sync & Data Consistency

  • Fixed:
    • Apple Watch cloud lookup inconsistencies.
    • Device grades reverting after system reboot.
    • QuickCheck results appearing in both pass and fail states simultaneously.

Connectivity & Hardware Communication

  • Fixed:
    • Cambrionix hub detection issues after updates.

Device Testing & Diagnostics

  • Resolved:
    • AT Mode preparation failures on Samsung devices.
    • Inconsistent Face ID responses in QuickCheck workflows.
    • QuickCheck test failures on iPads (Windows).

UI & Application Behavior

  • Fixed:
    • Device Box not clearing data without restart.
    • Firmware tab filters and search not working.
    • Incorrect error messaging in Shopfloor workflows.
    • Source API handling inconsistencies in connection workflows.

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