Windows phones are the perpetual underdog in the smartphone market. People underestimate their viability because of stiff competition from Android and iOS. Microsoft's phone line is undoubtedly losing market share with the public, but that’s never been their main market.Microsoft is, and has been, positioning its products to capture the enterprise market. Long entrenched software integration has ensured that Windows stays viable with big business.This viability bodes well for Microsoft’s existing smartphone offerings. The Lumia phone line especially, still has a place in the pockets of corporate CEOs.Business won’t soon abandon the mobile Windows OS, thanks to the ease of migrating apps from desktop to mobile. So if you’re still on edge about Lumia support, don’t worry. Microsoft actively provides updates and diagnostics tools for their mobile Windows OS.In fact, if you’re having any issues at all with your Lumia phone, you more than likely can solve them yourself with a simple diagnostics test.Don’t give up on the mobile Windows just yet.
Microsoft maintains an official app dedicated to Windows phone diagnostics. This app also works perfectly well for Lumia diagnostics on Windows 8.1 and up.The diagnostic tool is useful for running through the basics of potential phone issues. It tests things like bluetooth, cellular signal, messaging features, GPA data, and more. Running this app only requires your Lumia device and a little free time.Users can choose from running preset tests, or recreating their issue while the diagnostics app searches for a solution. After the tests are complete, your testing data is sent to Microsoft for further research.While you won’t receive a custom reply from Microsoft, your information could help the company fix your issue through a later firmware update.
Lumia phones still running mobile Windows 7 have access to an onboard diagnostics app that was removed in subsequent Windows versions.This app works much the same as the Microsoft’s official diagnostics app, but saves time by offering on demand diagnostic services.On your Nokia Lumia running Windows 7, dial ##634# to open the "On-Device Diagnostic Tool.” The tools includes tests such as:
Each test offers detailed information about its specified component, giving technically inclined users the data they need to troubleshoot their device.This app will also stay in your “applications” list as “Diagnostics” after it’s initially opened.If you’re thinking about converting to the mobile Windows platform, have faith. Despite what you’re reading the platform is still alive and well in business circles. Microsoft keeps the OS updated, and diligently provides diagnostics tools for all of its devices. And if you’re ever having problems, you can also consult a third-party to certify the phone works.Lumia phone users will continue to receive the same excellent diagnostics support and incremental upgrades that they always have.Never underestimate the power of a Windows phone in the enterprise market. The Windows platform is the industry standard for a reason. An open OS will never go out of style.
