Desktop 3.13.0

Release Date: January 29, 2026

This release delivers major improvements across device automation, data accuracy, labeling & printing, SmartLink workflows, and cloud synchronization, while introducing several new workflow enhancements, expanded diagnostics, and performance improvements.

Enhancements & New Features

Core Workflow, Automation & Desktop 3.0

• Introduced Google Mode (Beta), enabling Android 16+ devices to be prepared in under 5 seconds for high-throughput environments.
• Improved Apple restore workflow visibility using new tile color indicators during restore.
• Added the ability to restore devices to any currently signed iOS firmware.
• Enhanced app launch behavior for improved stability.
• Added support to erase devices directly from the Home Screen when applicable.
• Added system alerts when Desktop has not been restarted in 24 hours to improve long-term stability.
• Improved handling when VPP tokens cannot be retrieved, providing clearer error feedback.
• Improved overall logging behavior for faster troubleshooting.
• Removed Samsung carrier branding splash screen for cleaner device workflows.
• Improved Source API payload handling for better reliability.

Labeling, Printing & Localization

• Added multiple new label sizes and templates, including:
  • 100mm x 50mm (Brother)
  • 29mm x 42mm
  • 2.5” x 4”
  • 3.5” x 1.4”
• Improved Label Maker canvas handling and layout consistency.
• Added hardcoded label support for Zebra printers.
• Expanded localization support with Romanian language labels.
• Improved barcode clarity, alignment, and scan reliability.

Battery, Grading & Device Data Integrity

• Enhanced device visibility by displaying Battery Charge % and Cycle Count directly on the device box.
• Improved battery health accuracy and consistency across repeated connections.
• Added Pixel EID recording in the database.
• Introduced Device Integrity Check for iOS to cross-check critical hardware and system data.

Carrier, SIM & Cellular Status

• Added eSIM indicator for iOS devices.
• Enhanced Google Pixel carrier lock detection.
• Improved cellular issue detection and display directly on the device box.
• Added unlocked bootloader detection for Android devices.
• Introduced Samsung carrier un-branding (Beta) to remove splash carrier branding.

Accessories, AirPods & Apple Watch

• Added multi-device AirPods processing support.
• Improved AirPods diagnostics workflows.
• Added Apple Watch serial copy and IMEI blacklist checks.

SmartLink, API & Automation Controls

• Enhanced SmartLink MDM checks on the iOS Hello Screen.
• Added logic to block manual actions based on API responses.
• Improved 2-Way API workflow reliability and error handling.

Tests, Diagnostics & UI Enhancements

• Increased IMEI scan test font size for better readability.
• Added Purple as a supported color option.
• Enhanced fingerprint testing via ADB.
• Added ability to copy IMEIs of connected devices.

Google Mode & QuickCheck Enhancements

• Introduced Trade-In Mode customization, now branded as Google Mode.
• Renamed Precheck → QuickCheck for clarity.
• Enhanced battery health handling in Google Mode when needed.

Bug Fixes

Core Workflow & Automation

• Fixed issues where Auto Prepare failed on certain Samsung devices.
• Resolved restore loops where devices displayed “Erasing” again after completion.
• Fixed Pixel devices automatically re-entering preparation after erase.
• Corrected issues where SD card data was not erased during device erase.
• Resolved reconnection workflow bugs that retriggered preparation unexpectedly.

SmartLink, Setup & Install

• Fixed Setup & Install not triggering until LPN or Custom1 was scanned.
• Resolved regression where SmartLink devices prepared in Precheck Mode unintentionally.

Labeling, Printing & Barcodes

• Fixed:
  • Missing labels after restore in 2-Way API workflows.
  • Specific Barcodes being unscannable on Windows builds.
  • Missing cosmetics results on printed labels.
  • Issues printing custom 1x3½ labels.
  • Missing erase status on labels.
  • Incorrect Japanese ESN formatting on branded labels.

Battery, Grading & Data Accuracy

• Corrected:
  • Battery health random truncation of 100% values.
  • Inconsistent BH values across Android, iOS, and Motorola devices.
  • Missing battery cycles on Windows.
  • iPad battery data missing on labels after erase.
  • Incorrect BH values on Samsung A14.
• Fixed Android defect mapping grade retrieval regressions.
• Improved handling of invalid IMEI values (000000000000000).
• Corrected Wi-Fi-only devices incorrectly showing NO IMEI defects.

Carrier, SIM & MDM Accuracy

• Fixed:
  • Inconsistent carrier display between ADB and AT modes.
  • Physical SIM devices incorrectly shown as eSIM-only.
  • Carrier lock status being hidden after connection.
  • MDM values displaying as Blank / None / Preconfigured.
  • Incorrect SIM lock results on macOS builds.

Functional Tests & Diagnostics

• Fixed True Tone tests failing automatically on iOS.
• Improved Wi-Fi testing in Relay Mode with result synchronization to the mobile app.
• Corrected eSIM erase issues on macOS.

Logging, Cloud Sync & Data Visibility

• Resolved:
  • Mobile logs failing to upload or uploading as empty ZIP files.
  • Missing cloud device data.
  • Cloud lookup synchronization inconsistencies.

Connectivity & Device Communication

• Fixed:
  • Samsung Auto ADB menu access issues.
  • Network call-out failures during connectivity testing.
  • Peripherals (printers, hubs) being misidentified as devices.
  • Reconnection issues causing duplicate workflow execution.

Watches & Wearables

• Fixed:
  • Apple Watch profile install guide being stuck on device box.
  • Auto-erase customization issues.
  • Missing Apple Watch label elements.

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