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December 5, 2023

What To Do If Your iPhone 13 Won’t Charge

The iPhone 13 burst onto the market in September 2021 with four models that were the latest “must-haves” for the time. The iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 ProMax promised super-fast performance and power efficiency with A15 Bionic, longer battery life, a brighter Super Retina XDR display, a Ceramic Shield front cover, and more. While the mini model has since been retired with the introduction of the iPhone 15, the other models can still be purchased brand new as well as used. Used iPhone 13 sales are still holding strong according to Swappa’s Top 10 best-selling used phones list, and it’s still a great competitor to Android phones.  

Even with a great product, there is always the opportunity for disappointment, as with any technology. For example, when your iPhone 13 won't charge, it can be a frustrating experience. Our smartphones are indispensable tools for communication, productivity, and entertainment, and if they won’t work due to a dead, unchargeable battery, your whole world can be put on hold. But before you start to panic too much and rush to the Apple Store, try these tips to get your device back up and running.

Check the Basics

When your iPhone 13 won’t charge, be sure to check the basics. Occam’s Razor states, “The simplest solution is almost always the best.” This is true with technology — sometimes the solution is simpler than we think. Start by making sure you’re using a certified Apple Lightning cable and power adapter. Using non-certified accessories may lead to charging issues. Examine the charging port for any debris or lint that can obstruct the connection between the cable and the device.

Next, restart your device. Press and hold the power button and top volume button until the power off slider appears. Swipe the slider, wait a few seconds, then turn your iPhone back on. This basic step can resolve various software-related issues that might be hindering the charging process.

Another basic to try if your iPhone 13 won’t charge is to check if there’s an available iOS update. Apple regularly releases software updates to enhance performance and fix bugs. To do this, go to Settings > General > Software Update. If an update is available, download and install it, as it may contain fixes for charging-related problems.

A final basic step to take when your iPhone 13 won't charge is to try a different cable or adapter. Borrow a cable and adapter, or try using another set that you know works with other Apple devices. If a different cable and adapter work, it's likely that your original accessories are faulty and should be replaced.

Inspect for Physical Damage

If none of the basics work, examine your iPhone for any signs of physical damage. A damaged charging port, bent pins, or other issues can prevent your device from charging properly. If you find any visible damage, seek professional help at an Apple Store or an authorized service provider.

Reset Settings

Another option to try if your iPhone 13 won’t charge is to reset all settings. Go to Settings > General > Reset > Reset All Settings. This won't erase your data, but it will revert system settings to their default configurations. After the reset, check if your iPhone is charging normally.

Perform a Factory Reset When Your iPhone 13 Won’t Charge

If all else fails, you may need to perform a factory reset. Before doing this, make sure to back up your data to iCloud or iTunes. To initiate a factory reset, go to Settings > General > Reset > Erase All Content and Settings. After the reset, set up your iPhone as a new device and see if the charging issue persists.

Experiencing problems when your iPhone 13 won’t charge can be frustrating. Luckily, there are several steps you can take to troubleshoot and potentially resolve the issue. By checking the basics, you increase the likelihood of identifying and fixing the problem. Restarting your device, updating iOS, trying different accessories, and performing a factory reset may fix the issue. For more ideas on how to fix an iPhone when it won’t charge, check out our other blogs. If all else fails, seeking professional assistance at an Apple Store or authorized service provider is the best course of action. Patience and troubleshooting can often save you time and money in resolving issues when your iPhone 13 won’t charge.

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