When selling a used Android (or any phone, really) it is important to perform a complete factory reset. You never know if the previous user may have downloaded an update that started causing issues, was using tons of apps that slowed its performance to a crawl, or who knows what else! More importantly, there are tons of places that data may exist on your phone. That said, doing a complete reset is the only way to ensure that you are getting rid of it all. There are two ways you can do this on an Android – via Settings or via Protection Mode – and in this blog, we are going to completely walk you through both steps.
Since there are a ton of different Android phones, we are going to focus on a just couple of the methods that are the most popular and most common. Menus for Androids can vary pretty greatly but tend to be the same general structure. The instructions below should serve you pretty well, but make sure you let us know how they work out for you in the comments!
Get your phone ready
Before you get started, it is important to make sure you protect sensitive data that you may have on the device. Absolutely everything will be erased, so make sure you take a few moments to back up anything you may need in the future. You never know what you might need!
In addition, make sure the phone has a good amount of charge, or even better, is actually plugged into the charger. This will ensure that the phone reset process gets completed in a timely manner, and without any interruptions. With all those boxes checked, let’s begin!
How to reset Android phone via Settings
- Find the Settings menu
- Find Backup And Reset
- Tap Factory data reset and Reset phone.
- You’ll be prompted to enter your pass code
- You’ll be prompted to Erase everything
- Let the magic happen!
- Once finished, tap the option to reboot your phone
- Once it has rebooted, your phone is just as good as new!
For HTC phones
For some HTC phones and Google Pixels, the settings may look a little different. See below:
- Go to your Settings, then scroll all the way down until you find System
- Tap on System, followed by the Reset option
- Tap on Factory Data Reset from the list of options
- Here you will see the list of everything that will be erased. Scroll through everything, and all the way down at the bottom you will see Reset Phone.
- Tap on Reset Phone
- Tap on Erase Everything
- Wait for the magic to happen!
How to Perform an Android Factory Reset via Protection Mode
- Make sure your phone is completely powered off
- At the same time, hold down the Power and Volume Down buttons
- On the screen, you will see the word Start inside of an arrow
- Instead of tapping around, you will have to go old school and use the Volume buttons to scroll through options, and the Power button to select the option.
- Keep pressing the Volume down button until you’ve highlighted Recovery Mode
- Press the Power Button to select
- Your phone will now begin to reload
- Once your phone is done and reloads, you will see “No command” pop up on your screen with a very worried-looking Android robot. Don’t freak out!
- Press and hold the Power and Volume Up buttons together at the same time to load Recovery Mode
- Use the Volume buttons similarly to step #4 to scroll through the menu until you highlight Wipe Data/Factory Reset.
- Press the Power button to select this option
- Highlight and select Yes when you’re ready to go
- When the reset is done working it’s magic, you will be put right back to the same Recovery Mode menu you were at earlier
- Press the Power button to select Reboot System Now
- Your phone is now as good as new!
Other Options for Resetting an Android phone
We realize these steps take some time to complete and could be a little scary and intimidating if it is your first time performing them. In addition, as a small business, you may have a great many phones to factory reset. Realistically taking the time, money and manpower to physically perform all these tasks may not seem like a good option for you. We understand that the quicker you can get these phones to reset, the quicker they are getting on the shelves and out the door! Worry not – there are tons of other ways to get the same job done.
If neither of these above options seem like something that could work for you, you can always try one of these options for secure data erasure, including device wipes, using a third party provider or – yes – even physical destruction. PhoneCheck’s software can perform this task and much more, including testing battery health, software testing, all the functionality testing such as the microphone or listening device, wifi signal strength and much more. All of this (and more) will be included in a full diagnostic report that you can print out. We even certify each phone so that you can rest assured you are selling a quality product.
Our proprietary mobile diagnostics software is the most comprehensive diagnostic solution in the industry. Built from the ground up to cover over 60 possible defects, our software removes potential human errors making PhoneCheck the most efficient testing product available. Because of our proven diagnostic solution we have come up with the industry’s first “Mobile Certification”. We’re here to help your business sell quality phones while making it as easy on you as possible.
Let us know!
Have you been able to successfully perform an Android factory reset? What extra tips and tricks do you have? Let us know in the comments below! Good luck!