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Guide to AT&T Refurbished Phones

Most of the time, when you think of flagship phones, the latest and greatest is what comes to mind. However, that doesn't mean you can't get a high-quality device by going the refurbished phone route. You can get a flagship phone for a fraction of the cost by opting for a certified pre-owned device. It's a practical way to enjoy advanced features and functionality without breaking the bank.

The best part is that a certified device is just as reliable as a new phone and comes with a return policy. It may seem too good to be true at first, but it isn't. Reputable retailers give you graded options: A, B, and C. We'll go into more detail about that in the sections below.

In this article, learn about what to look for in a refurbished device, the quality standards of AT&T's certified restored phones, where to buy, and the return policy. You’ll also see how the Phonecheck certified history report builds trust between sellers and buyers of used phones.

A reasonably priced history report from is a good way to avoid the costs associated with hidden problems.

Used vs. refurbished: what you need to know

There are a few differences between refurbished and used phones to know about. It's common for people to trade in used mobile devices for the latest model or return them to the manufacturer. A cellphone of this kind undergoes rigorous testing and restoration, improving functionality and reliability. This process corrects technical flaws by replacing specific parts to make them as good as new. Reputable retailers offer a return policy because of this.

On the other hand, uncertified used devices don't come with any guarantees because there's no testing or part replacement. Private sellers and businesses typically offer such devices. So, you have no idea of the phone’s condition. You'll have to trust what the seller tells you, and there might be no money-back guarantee. This type of pre-owned device may have degraded battery life, issues with the charger, or connectivity problems.

What to check for when buying a refurbished phone

If you're looking for a good deal on a refurbished phone, there are a few things to look for. It's super-important to make sure that the device is reliable and of good quality. You need assurances from the retailer or manufacturer through a return policy or warranty. And remember to read the device description carefully and check carrier compatibility.

Here's what you should keep in mind.

If you want to be sure about the status of a device, get Phonecheck's complete device history report today.

Are AT&T certified restored phones good? 

AT&T offers certified phones that are as good as new. All refurbished devices go through rigorous testing and part replacement to get certified. So, there's no way you'll get a phone with a bad battery or other critical hardware or software components.

Another good thing about these offers is that you get cellphones with original accessories and packaging. AT&T follows the same refurbishment standards as manufacturers like Apple and Samsung.

Here's what to expect from AT&T refurbished phones.

Where can you buy AT&T refurbished phones?

Where you buy a restored device makes a huge difference in the type of deal and quality you can expect. The good thing is that there are several reputable retailers available. It's easier to score fantastic deals on flagship models from retailers and network carriers like AT&T, eBay, Amazon, T-Mobile, Walmart, Verizon, and Best Buy.

Best AT&T refurbished phones available

It's no secret that AT&T has some good deals worth considering. The wide selection of devices on offer include Samsung Galaxy A32 5G, Google Pixel 6, iPhone 13 Pro, Galaxy S20, Apple iPhone X, Samsung Galaxy S22+, and Apple iPhone 13.

Let's take a closer look at some of them.

AT&T refurbished phones return policy

Whether you purchase a refurbished phone from AT&T in-store or online, it's a returnable item. Although restored phones get tested, repaired, and certified, you still benefit from AT&T's return policy if the product isn't exactly what you were hoping for.

However, refurbished devices have a different return policy than new ones. A restored device must come back within 14 days, while some devices should return within 30 days. The mobile network provider provides a 90-day warranty on top of a 14-day no-risk return policy.

You can take advantage of the return policy in one of two ways: call AT&T or walk into one of their stores. Get in touch via phone if you purchased your cellphone through a non-AT&T store or online via the AT&T website. Customer service consultants will get the ball rolling for your return or exchange and give you a shipping label.

If you bought it at AT&T retail outlets, online, or used the AT&T Right To You delivery service, it's also possible to get a replacement phone in-store. The network provider doesn't charge a restocking fee if you bring back a device within 14 days of buying it online. If instead you ordered a restored cellphone online and collected it from AT&T retail outlets, it's important to take the device back to one of its stores. That way, you don't have to pay the restocking fee.

AT&T customer service consultants can help you kick-start the process by shipping back the device with a prepaid return shipping label. Make sure that you send back the item and accessories in the original packaging.

Tips for buying a refurbished phone

If you're thinking about buying a restored cellphone, there are a few things you need to keep in mind to suit your budget and user experience requirements. AT&T and other retailers offer a wide range of mobile device models from which to choose. It's easier to get your hands on a Galaxy Note, Galaxy S10, iPad, iPhone 6, or Apple iPhone 12.

Now, we'll walk you through what you need to think about before buying a refurbished device.

Shop around for the best price 

With AT&T refurbished phones, it's easier to get your hands on a flagship device you always wanted without breaking the bank. Unlike new phones, restored ones cost a lot less.

Since there are many phones on the market, it's best to choose the one that fits your pocket without sacrificing specific features and perks. So, compare the available deals based on the price and features. You can save a lot of money and still get a certified device with the latest technology.

Review the return policy 

Another super-important factor is the return policy. Make sure the retailer accepts returns if the device isn't what you were expecting. You wouldn't want to get stuck with a phone that doesn't tick certain boxes. Thankfully, reputable retailers and network providers allow you to take back a device for a refund or exchange.

Read the fine print on the warranty 

Getting a device with a warranty is another smart move that protects you if there's something wrong with the cellphone. Some vendors offer a minimum 90-day warranty, while others offer a 12-month guarantee to protect you. So, always check before paying for a refurbished Android or iOS device.

Ask if the vendor uses a certification process 

It's no secret that mobile phone vendors aren't all the same. This is why it’s best to buy a restored device from reputable retailers. Not all retailers sell certified phones that have undergone professional refurbishment and testing. Leading vendors offer graded devices to help determine the quality level of a restored cellphone. That way, you don't stand the risk of buying a defective smartphone.

More specifically, you should request a Phonecheck Certified History Report. The report provides information on everything from the model and IMEI number to when it was originally sold. 

Build trust between buyers and sellers with Phonecheck

Phonecheck's integrated phone diagnostics tool makes it easier to build trust between used phone buyers and sellers. When you get a cellphone with a Phonecheck Certified History Report, you rest easy knowing it's reliable. Before receiving a certificate, phones get tested thoroughly and faulty parts get removed. The only difference between new and certified pre-owned phones can be minor cosmetic flaws like scratches.

It's prudent to buy a restored mobile device with a Phonecheck Certified History Report. Get a mobile device history report by checking out Phonecheck's tool today.

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