What do I Need to do Before Selling a Used Phone?
When you get into the business of selling used phones, it is extremely important to make sure you are selling a quality product. Selling something that doesn’t work or has been stolen without disclosing it can reflect poorly on your reputation. In an industry built on trust and reliability, it is crucial to make sure you perform a few important tasks before selling a used phone.
Perform a Data Erasure Before Selling a Used Phone
First and foremost, it is important to perform a data erasure. Doing this simple task will protect the past owner from any potentially sensitive data being compromised. You never know what someone might do with someone else’s sensitive data should they receive it, so its best to avoid that altogether and do a data erasure. In addition, the person who buys the phone from you will appreciate the extra effort towards security, and will feel confident coming back to you should they want to sell a phone to you later.
Factory Reset for iPhone
- Open iTunes on your Mac or PC
- If you can’t access a computer and your device still works, don’t worry, you can still erase and restore your device without a computer
- Connect your iPhone to your computer with the cable that came with your device
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps
- Select your iPhone when it appears in iTunes.
- In the Summary panel, click Restore [device].
- Click Restore again to confirm. Then iTunes erases your device and installs the latest iOS or iPod software
- After your device restores to factory settings, it will then restart
Factory Reset for Android
- Find the Settings menu
- Find Backup And Reset
- Tap Factory data reset and Reset phone.
- You’ll be prompted to enter your passcode
- You’ll be prompted to Erase everything
- Wait for the magic happen
- Once finished, tap the option to reboot your phone
- Once it has rebooted, your phone is just as good as new!
Make Sure It Functions
Before selling a used phone, you want to make sure every part of it works first. If you sell a mobile phone and the buyer soon realizes that the microphone doesn’t work or the speakers are blown, they will be quick to leave you a negative review. These reviews can harm a small business, especially in the mobile phone industry. Do everything you can to avoid that from happening by spending some time to make sure all aspects of the phone are functioning properly. These points of functionality can include:
- Wifi signal strength
- Bluetooth signal strength and pairing capabilities
- GPS and location functionality
- Charge port
- Battery health and battery life
- Front and Back Cameras
- Video Recorder
- Ear Speaker
- Loud Speaker
- Digitizer and response time to touch
- Memory and SD card slot
- Proximity to face
- Accelerometer speed
- Test Call
- IOS – FingerPrint Sensor and iCloud Status
What if it Doesn’t Function Well?
If a part of the phone you want to sell doesn’t function well, or at all, hope is not lost. Depending on what is causing issues, it may be worth it for you to have it repaired in order to get the most money out of the device as possible. If not, you can sell the phone at a discounted price.
Selling it for some money is better than throwing it away and not getting any money for it at all. There are many reasons people may want to buy a phone that doesn’t function well. They can include having a backup phone for games and apps, a phone to store movies and music on or a phone for their children to use for games and apps instead of using their own.
Repair Any Physical Damage
When selling a phone, it is a good idea to fix as much physical damage to the phone as possible. This includes repairing cracked screens, fixing a scuffed body or cleaning up any dirt or build up. Spending the extra time and money on making the phone presentable will allow you to get a bigger return on the device than if you didn’t fix the phone. Just because someone decides to purchase a used phone doesn’t mean they don’t care if it is damaged or dirty!
Check the ESN and IMEI Numbers
Checking the ESN and IMEI numbers of the used phone you are trying to sell will help to ensure to your customers that you are selling a quality product. By checking the ESN and IMEI numbers, you will be able to see whether or not the phone has been stolen or is still under financing. This is just another way to establish trust and reliability between you and your customers.
Get it Certified
In the mobile phone industry, it is very common for retailers to purchase mobile phones in bulk. That makes it difficult to go through this checklist for selling a used phone over and over again with every device. Luckily, PhoneCheck offers the capability of doing it all for you in under 2 minutes, and even prints out a certification at the end.
The certification allows the buyer to know exactly how the phone works upfront so that there is no guessing and there are no secrets. They will know just what they are buying and what to expect once they take the phone home. Additionally, it allows the seller the opportunity to fix whatever might be wrong with it before they decide to run the certification process again, without having to waste too much precious time on finding diagnostics options.
Let Us Know!
What other things do you like to do before selling a used phone? How do you establish trust and reliability with your customers? Let us know in the comments below, or reach out to us on social media!