When it comes to selling used phones, we need to do everything we can as retailers to make sure they are in the best condition possible. When used phones come to us, they’re just that – used. Spending the extra time to get them into tip-top shape is worth it, and can dramatically increase their value. If a phone comes to you with a poor battery life, running slowly, at 3 years old with a cracked screen – don’t throw it out the door. While in your hands it seems worthless, making just a few repairs can easily double your money. This can include using a cell phone testing software to make things easier and faster.
There are four major factors that contribute to a phone’s value:
Cell phone testing software will not only help you put out quality products and give your company an honest reputation, but it will save you tons of money in the long run. Hiring someone to do cell phone diagnostics, or doing them yourself, can be an expensive endeavor. There are dozens of different testing points that need to be performed, and it would be a waste of manpower, money and time to have people do it. Instead, running phone hardware diagnostics can be done easily, in bulk, in under 2 minutes – and gives you a complete breakdown of what needs to be fixed.
Some testing points include:
Cell phone testing software can also:
When all of the above is performed, you will receive a PhoneCheck SM Certification, which assures both the buyer and the seller that the mobile device is in 100% working condition. Once the device has been Certified by PhoneCheck SM, both buyers and sellers can enter into transactions with confidence that the device has been inspected and passed a 3rd party independent certification.
It’s true – you can perform remote mobile testing. All you need is the device’s IMEI number or International Mobile Equipment Identity. It is the identifying number all mobile phones have. Think of it as a used phone’s social security number. Each IMEI is a unique 15-digit number that allows smartphones to access cell phone networks and can give you the complete history of that device. If you look it up and see if perhaps it has been stolen, or maybe it has been around town quite a bit. When you get all that background information, you can figure out whether or not you need to perform some major upgrades to it. Will it be worth it in the long run? That’s for you to decide.
Not performing diagnostics can give you severe consequences in the long run. Your company can get negative reviews, damaging your reputation. You could also potentially be compromising someone’s security. Giving out refunds for a phone you’ve already spent time to sell is not ideal, so make sure you take the time to run diagnostics on your products.
When people purchase apps, use Google maps, use the browser or even put credit card information into Apple Wallet, a lot of extremely sensitive information is gathered. People who have used their phones for many years might not even have any idea as to what is actually stored in them or any idea of how to erase it all. There are so many hidden areas where information is stored, which makes it extremely important that you remove all of it before resale.
Selling a phone whose IMEI number has been searched, diagnostics performed and upgrades completed will give you peace of mind that you are selling a quality product. We know what we’re talking about – because our software can help you do just that.
Do you use cell phone testing software? If not, are you ready to get started? Tell us your tips and experiences in the comments below!